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For Companies At a Glance
- Tasks: Join our team to create delicious food and provide amazing service in a vibrant environment.
- Company: Be part of Pret A Manger, a beloved brand known for quality and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a fun atmosphere.
- Why this job: Make a difference by serving great food and connecting with customers every day.
- Qualifications: No experience needed, just a passion for teamwork and delivering excellent service.
- Other info: Perfect for students looking for a dynamic role with career advancement potential.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Overview
Pret A Manger – Team Member is part of a shop team in the kitchen, front of house and delivery. They are responsible for creating an efficient and welcoming environment and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries: Retail
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Team Member employer: Dallas Holdings
Contact Detail:
Dallas Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the Pret vibe! Spend some time in your local Pret, chat with the team, and soak up the atmosphere. This will help you understand their standards and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
When you apply through our website, make sure to highlight your teamwork skills. Pret is all about collaboration, so share examples of how you've worked well with others in the past. It’ll make you stand out!
✨Tip Number 3
Prepare for your interview by brushing up on the 6 Key Points of Service and Production. Knowing these inside out will show that you're ready to hit the ground running and deliver amazing service from day one.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your enthusiasm for the role by asking about team dynamics or how they maintain cleanliness and safety standards. It’ll demonstrate your commitment to being a top-notch Team Member.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to create a positive atmosphere, just like we do at Pret!
Highlight Your Customer Service Skills: We love amazing service! Make sure to mention any experience you have in serving customers efficiently and politely. Tell us about a time you went the extra mile to make someone's day.
Demonstrate Your Knowledge of Food Safety: Since cleanliness and safety are key, include any relevant training or experience you have in food hygiene and health & safety. Show us that you understand the importance of these standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Dallas Holdings
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. This includes understanding the 6 Key Points of Service and Production. Being able to discuss these points confidently will show that you’re serious about the role and ready to contribute.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked effectively in a team. Be prepared to share how you balanced workloads and supported your colleagues, as this will demonstrate your ability to fit into their shop environment.
✨Emphasise Cleanliness and Safety
Highlight your understanding of health and safety standards, especially in a kitchen environment. Discuss any relevant training or experiences you have that relate to food hygiene and safety practices, as this is vital for maintaining Pret’s high standards.
✨Engage with Customer Service Scenarios
Prepare to discuss how you would handle various customer service situations. Think about how you can deliver amazing service while being efficient and polite. Showing that you can respond to customers' needs will set you apart as a candidate who truly understands the role.
