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For Companies At a Glance
- Tasks: Join our team to create delicious food and provide amazing service in a vibrant Pret shop.
- Company: Pret A Manger is a beloved food brand known for fresh, quality offerings and a welcoming atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth within the company.
- Why this job: Be part of a dynamic team that values creativity, teamwork, and customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for a rewarding part-time job.
Pret A Manger – Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers, and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- Maintain good relationships with all shop team members.
- Take on jobs to balance workload across the team.
- Work in any area – FOH and Kitchen – as requested by the manager (Hot Food, Coffee, etc.).
- Work together to ensure the FOH, Kitchen, and delivery business is the best it can be.
- Have a good knowledge of Pret standards in all areas of the shop.
- Understand the importance of the Hot Chef and Barista roles and complete the training in these areas, as outlined in the TM* training plan.
- TM Star: Act as an “Ace in Place” within the shop team and be a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- Always follow the 6 Key Points of Service.
- Serve customers efficiently, politely and quickly in an engaging manner.
- Respond to customers’ needs, delivering outstanding and amazing service.
- Complete F/O to Pret standards, maintaining beautiful Langars, merchandising and seating areas.
- Bust queues through speed of service and calling to customers.
- Wear a clean and immaculate uniform at all times while on shift.
- Ensure products are presented in bags or on trays according to Pret standards.
- TM Star: Consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- Create delicious food according to Pret standards in an efficient, safe environment.
- Always follow the 6 Key Points of Production.
- Ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- Complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- Adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- Inform the shop management team of any safety concerns immediately.
- Take responsibility for following Food Safety Standards, and for the Health and Safety of the team and customers. Complete all training to understand Pret standards and safety processes, and adhere to them at all times.
- Immediately inform the Manager when standards or processes are not being met.
Shop Profitability: Productivity
- Complete and pass all TM and TM* training in a timely manner.
- Adhere to financial standards on tills.
- TM Star: Consistently have high performance in bench productivity while maintaining good MTS quality.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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Team Member employer: Dallas Holdings
Contact Detail:
Dallas Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service standards. Understanding their commitment to quality and customer service will help you align your approach during the interview.
✨Tip Number 2
Practice your teamwork skills! Since the role heavily focuses on collaboration, think of examples from past experiences where you successfully worked as part of a team and be ready to share them.
✨Tip Number 3
Get to know the menu! Having a good knowledge of Pret’s food and drink offerings will not only impress during your interview but also show your enthusiasm for the brand.
✨Tip Number 4
Demonstrate your ability to handle busy environments. Share any experiences where you thrived under pressure, as this is crucial for maintaining productivity in a fast-paced setting like Pret.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Member position at Pret A Manger. Understand the key responsibilities and skills required, such as teamwork, customer service, and food production standards.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work in food service or customer-facing positions, and showcase your ability to work in a team and maintain high standards of cleanliness and productivity.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Pret A Manger that resonate with you, such as their commitment to quality food and customer service. Use examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the food service industry.
How to prepare for a job interview at Dallas Holdings
✨Know Your Pret Standards
Familiarise yourself with Pret's key points of service and production. Understanding these standards will show your commitment to delivering the quality and efficiency expected in the role.
✨Showcase Teamwork Skills
Be prepared to discuss your experience working in a team. Highlight examples where you balanced workloads or supported colleagues, as teamwork is crucial for success at Pret.
✨Demonstrate Customer Engagement
Think of ways you've gone above and beyond for customers in previous roles. Pret values amazing service, so share specific instances where you wowed customers with your approach.
✨Emphasise Cleanliness and Safety
Discuss your understanding of health and safety standards, especially in food preparation environments. Showing that you prioritise cleanliness and safety will resonate well with the interviewers.
