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For Companies At a Glance
- Tasks: Serve delicious drinks, engage with customers, and maintain shop cleanliness.
- Company: Join Pret A Manger, a beloved brand known for quality food and coffee.
- Benefits: Enjoy flexible hours, team discounts, and a vibrant work culture.
- Why this job: Be part of a fun team, learn barista skills, and create memorable customer experiences.
- Qualifications: No prior experience needed; just bring your passion for coffee and great service!
- Other info: Opportunity to grow within the company and participate in training sessions.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista-prepared drinks are served to the required Pret standard. The role focuses on delivering excellent quality, knowledge, understanding, and service with Pret “Buzz”. It involves efficient back counter operation, cleanliness, maintenance, and team training, ensuring customers always receive the drink they expect. The Barista is an integral part of the shop team and will carry out Team Member Star duties as needed.
Right Pret People:
- Coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- Liaise with the TMT to plan and execute all Barista prepared drink training.
- Conduct Coffee team briefs and attend relevant meetings, courses, and conferences related to Barista Prepared Drinks.
- Ensure all hot drink training materials are current and available.
- Follow Pret's dress code and maintain a professional appearance, always wearing the correct Barista uniform.
Amazing Service:
- Engage positively with customers and the team about Pret’s Coffee Story and Coffee Menu.
- Manage queue calls to reduce waiting times.
- Serve Barista Prepared Drinks promptly.
- Ensure clear, appropriate, and consistent coffee calling.
- Impress customers with latte art.
Delicious Food & Drink:
- Prepare all Barista Drinks to Pret standards.
- Model and maintain knowledge of Pret’s Barista Drinks and standards.
- Confidently communicate key messages about Pret’s Coffee offerings.
- Maintain milk and coffee quality through tasting and weighing.
- Monitor results of Coffee Confidence visits, Mystery Shopper, and 3D Review for the coffee section.
- Update team on new product launches and standard updates.
- Report ingredient quality issues to the Manager.
- Understand product names and standards across retailers for familiarity.
Well Loved Shop:
- Maintain equipment, Barista box, and perform daily & weekly checks to Pret standards.
- View the counter from a customer’s perspective and keep it clean.
- Apply the 5 point check to ensure readiness.
- Conduct log checks, thermometer calibrations, and dribble tests as per standards.
- Follow health & safety laws and Pret standards.
- Adhere to food safety standards and ensure safety for self, team, and customers.
Shop Profitability:
- Manage waste levels of Barista prepared drink ingredients.
- Address stock variances and waste issues as directed by the Manager.
Growing Sales:
- Set and share weekly sales targets with the team.
- Monitor sales versus total shop sales and product mix.
- Maintain adequate stock levels of ingredients, packaging, and equipment.
- Use promotional waste to sample products and recognize regular customers, encouraging sales via Joy of Pret.
Contact Detail:
Dallas Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Pret's Coffee Story and menu before your interview. Being able to discuss specific drinks and their preparation will show your passion for the role and impress the hiring team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on creating a positive experience, as this is key to embodying the 'Pret Buzz' that they value.
✨Tip Number 3
Demonstrate your ability to work in a team by sharing examples of past experiences where you collaborated effectively. Highlighting your teamwork skills will resonate well with Pret's emphasis on being an integral part of the shop team.
✨Tip Number 4
Show your commitment to cleanliness and maintenance by discussing any relevant experience you have in food service or hospitality. Emphasising your attention to detail will align with Pret's high standards for operation and safety.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista at Pret A Manger. Familiarise yourself with their coffee offerings and customer service standards to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience in the food and beverage industry, especially roles that involved customer service or barista skills. Use specific examples to demonstrate your ability to deliver excellent service and maintain high standards.
Write a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention how you can contribute to creating the 'Pret Buzz' and your enthusiasm for working as part of a team. Be sure to align your values with those of Pret A Manger.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that requires maintaining high standards.
How to prepare for a job interview at Dallas Holdings
✨Know Your Coffee
Familiarise yourself with Pret's coffee offerings and their unique qualities. Be prepared to discuss different types of coffee, brewing methods, and what makes Pret's drinks special. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage positively with customers and manage busy situations, as this is crucial for creating the 'Pret Buzz' that they value.
✨Demonstrate Teamwork
As a Barista, you'll be part of a team. Share experiences where you've successfully worked with others to achieve a common goal. Emphasising your collaborative spirit will resonate well with the interviewers.
✨Dress the Part
Make sure to adhere to Pret's dress code for the interview. Presenting yourself in a professional manner not only shows respect for the company but also indicates that you understand the importance of maintaining a professional appearance in the role.
