At a Glance
- Tasks: Create amazing coffee and engage with customers to deliver the Pret Buzz.
- Company: Join the vibrant team at Pret A Manger, known for its fresh food and coffee.
- Benefits: Flexible hours, team discounts, and opportunities for growth in a fun environment.
- Why this job: Be part of a passionate team and make every customer's day better with your coffee skills.
- Qualifications: No prior experience needed, just a love for coffee and great customer service.
- Other info: Dynamic role with a focus on teamwork and creativity in a fast-paced setting.
The predicted salary is between 11 - 14 ÂŁ per hour.
A Pret A Manger Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret âBuzzâ. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect. The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pretâs dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pretâs Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To âwowâ customers with latte art.
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pretâs Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pretâs Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customerâs eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of âhealth & safetyâ in accordance with the law and Pret standards.
- To role model aspects of âfood safetyâ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients.
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
Barista employer: Dallas Holdings
Contact Detail:
Dallas Holdings Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Barista
â¨Tip Number 1
Get to know the Pret vibe! Familiarise yourself with Pretâs Coffee Story and menu. When you chat about it during your interview, it shows youâre genuinely interested and ready to create that 'Pret Buzz'!
â¨Tip Number 2
Practice your latte art skills! Being able to wow customers with a beautiful cup can set you apart from other candidates. Plus, itâs a great conversation starter when youâre engaging with the team or customers.
â¨Tip Number 3
Show off your teamwork skills! Pret thrives on collaboration, so be ready to share examples of how youâve worked well in a team before. Itâll help us see you as a perfect fit for our shop environment.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Barista
Some tips for your application đŤĄ
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had with coffee or customer service that highlight your enthusiasm!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without rambling. Use bullet points if it helps!
Tailor Your Application: Make sure to customise your application to fit the Barista role at Pret A Manger. Mention specific skills or experiences that align with our standards and values, like teamwork and amazing service.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Dallas Holdings
â¨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Understand the different types of drinks Pret offers and be ready to discuss them. This shows your passion for coffee and helps you connect with the team.
â¨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Pret values amazing service, so think about times when you went above and beyond to make a customer's experience special.
â¨Practice Your Latte Art
If you can, practice some basic latte art before the interview. Being able to demonstrate this skill can really impress your interviewers and show that you're serious about the Barista role.
â¨Dress to Impress
Make sure youâre dressed smartly and in line with Pretâs dress code. Looking the part not only shows respect for the brand but also demonstrates your understanding of the importance of presentation in the role.