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For Companies At a Glance
- Tasks: Join our team to create delicious food and provide amazing service in a vibrant Pret shop.
- Company: Pret A Manger is a beloved food brand known for fresh, quality offerings and a welcoming atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth within the company.
- Why this job: Be part of a dynamic team that values creativity, teamwork, and delivering exceptional customer experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for a rewarding part-time job.
Pret A Manger – Team Member/ Kitchen
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house, and delivery.
They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH, Kitchen, and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely, and quickly in an engaging manner.
- To take the time to respond to customers’ needs, delivering outstanding and amazing service.
- To complete FOH to Pret standards maintaining beautiful langars, merchandising, and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Points of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
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Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member/ kitchen
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service standards. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your teamwork skills by sharing examples from previous experiences where you successfully collaborated with others. Pret values a strong team dynamic, so demonstrating your ability to work well with colleagues is key.
✨Tip Number 3
Prepare to discuss your knowledge of food safety and hygiene practices. Since the role involves working in the kitchen, being able to articulate your understanding of these standards will set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your ability to handle busy environments. Pret A Manger thrives on efficiency, so share any relevant experiences where you managed high-pressure situations effectively.
We think you need these skills to ace Team Member/ kitchen
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Member at Pret A Manger. Familiarise yourself with their key focuses such as teamwork, service standards, and food production.
Tailor Your CV: Highlight relevant experience in customer service or kitchen roles. Emphasise your ability to work in a team, maintain cleanliness, and deliver high-quality service, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've demonstrated teamwork and efficiency in previous roles, aligning with Pret's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Know Your Pret Standards
Familiarise yourself with Pret's key points of service and production. Understanding their standards will show your commitment to quality and customer satisfaction, which is crucial for the role.
✨Showcase Teamwork Skills
Be prepared to discuss examples of how you've worked effectively in a team. Highlighting your ability to balance workloads and support colleagues will demonstrate that you can contribute positively to the shop environment.
✨Emphasise Cleanliness and Safety
Since cleanliness and health & safety are vital at Pret, be ready to talk about your experience with food hygiene and safety standards. This will reassure the interviewer that you take these responsibilities seriously.
✨Demonstrate Customer Engagement
Prepare to share instances where you've provided excellent customer service. Showing that you can engage with customers and respond to their needs will align with Pret's focus on delivering amazing service.
