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For Companies At a Glance
- Tasks: Join our team to create delicious food and provide amazing service in a vibrant Pret shop.
- Company: Pret A Manger is a beloved food brand known for fresh, quality offerings and a welcoming atmosphere.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth within the company.
- Why this job: Be part of a dynamic team that values creativity, teamwork, and customer satisfaction while making a difference.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for a rewarding part-time job.
Pret A Manger – Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.
They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality
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Team Member employer: Dallas Holdings - Pret A Manger
Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service standards. Understanding their commitment to quality and customer service will help you align your approach during the interview.
✨Tip Number 2
Practice your teamwork skills! Since the role heavily relies on collaboration, think of examples from past experiences where you successfully worked as part of a team and be ready to share these during your interview.
✨Tip Number 3
Get to know the menu and food preparation standards at Pret. Being knowledgeable about their offerings and how they maintain quality can impress your interviewers and show your genuine interest in the role.
✨Tip Number 4
Demonstrate your ability to handle busy environments. Share any experiences where you thrived under pressure, as this is crucial for maintaining efficiency and service quality in a fast-paced setting like Pret.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Member at Pret A Manger. Familiarise yourself with their key focuses such as teamwork, service standards, and cleanliness.
Tailor Your CV: Highlight relevant experience in customer service or food preparation. Emphasise your ability to work in a team and any previous roles that required you to maintain high standards of cleanliness and productivity.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of Pret's values. Mention specific examples of how you have provided excellent customer service or worked effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Show Your Team Spirit
As a Team Member at Pret A Manger, teamwork is crucial. Be prepared to discuss your previous experiences working in a team and how you contributed to achieving common goals. Highlight any specific instances where you helped balance workloads or supported your colleagues.
✨Know the Key Points of Service
Familiarise yourself with the 6 Key Points of Service that Pret A Manger values. During the interview, demonstrate your understanding of these points and how you would apply them to ensure customers receive outstanding service. This shows your commitment to their standards.
✨Emphasise Cleanliness and Safety
Pret places a strong emphasis on cleanliness and health & safety. Be ready to discuss your knowledge of food hygiene practices and how you ensure a safe working environment. Mention any relevant training or certifications you have completed.
✨Demonstrate Your Passion for Food
Since the role involves creating delicious food, express your enthusiasm for food preparation and presentation. Share any experiences you have in food production or customer service that highlight your ability to maintain high standards and efficiency in a busy environment.
