At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service to customers.
- Company: Be part of Pret A Manger, a vibrant and friendly workplace.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Make a difference in customers' day while working in a fun environment.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Perfect for students looking for a dynamic job with career potential.
The predicted salary is between 11 - 13 ÂŁ per hour.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities:
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member employer: Dallas Holdings - Pret A Manger
Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the Pret culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and how they serve customers. This will give you a feel for the environment and help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and handle different situations. Being able to demonstrate your ability to 'wow' customers will set you apart from other candidates.
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you've worked well in a team before. Pret values collaboration, so highlighting your ability to balance workloads and support your colleagues will make a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and contribute to a positive environment, just like we do at Pret!
Know Your Pret Standards: Familiarise yourself with Pret's standards and values. Mentioning how you align with these in your application will show us that you're serious about the role and understand what it takes to deliver amazing service.
Be Engaging and Personable: Your written application should reflect your personality! Use a friendly tone and let your enthusiasm for customer service shine through. We want to see how you can 'wow' our customers right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team at Pret.
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. Brush up on the 6 Key Points of Service and Production. This will show that you’re not just interested in the job, but that you understand what makes Pret special.
✨Show Off Your Team Spirit
Teamwork is crucial for a Team Member role. Be ready to share examples of how you've worked effectively in a team before. Highlight your ability to balance workloads and support your colleagues, as this is key to creating a welcoming environment.
✨Demonstrate Your Customer Service Skills
Prepare to discuss how you would engage with customers and provide amazing service. Think of specific instances where you’ve gone above and beyond for a customer. This will help you stand out as someone who can deliver the outstanding service Pret is known for.
✨Be Ready for Practical Questions
Expect questions about food safety and cleanliness, as these are vital in the role. Familiarise yourself with basic health and safety practices, and be prepared to explain how you would maintain high standards in the kitchen and front of house.