Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a team to deliver exceptional service and food quality.
- Company: Top food service provider in Henley-on-Thames with a focus on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a passionate team and make a real difference in customer experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic cafe environment with room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading food service provider in Henley-on-Thames seeks a dedicated team leader to oversee cafe operations. This role includes coaching staff, ensuring excellent service and food quality, managing safety protocols, and maximizing profitability. Ideal candidates will possess strong leadership skills and a commitment to excellence in customer service. If you are passionate about food service and team development, this opportunity is for you.
Shift Leader: Lead & Coach for Service Excellence employer: Dallas Holdings - Pret A Manger
Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader: Lead & Coach for Service Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the food service industry and let them know you're on the hunt for a Shift Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable discussing your coaching style and how you ensure service excellence.
✨Tip Number 3
Showcase your passion for food service! During interviews, share specific examples of how you've improved team performance or enhanced customer satisfaction in previous roles. This will demonstrate your commitment to excellence and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Shift Leader: Lead & Coach for Service Excellence
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our cafe operations.
Emphasise Customer Service Excellence: Since this role is all about service excellence, share specific examples of how you've gone above and beyond for customers. We love candidates who are passionate about creating great experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Shift Leader position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Know the Company Inside Out
Before your interview, make sure you research the food service provider thoroughly. Understand their values, mission, and what sets them apart in Henley-on-Thames. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Service Excellence
Since the role focuses on ensuring excellent service, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for customers, and how you plan to instil that same passion in your team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the cafe operations, team dynamics, and how they measure success. This shows you're not just interested in the role, but also in contributing to the company's growth and culture.
