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For Companies At a Glance
- Tasks: Lead and coach the kitchen team to deliver delicious food and amazing service.
- Company: Join Pret A Manger, a beloved brand known for fresh food and great coffee.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for growth.
- Why this job: Be part of a vibrant culture that values kindness, honesty, and generosity.
- Qualifications: No prior experience needed, just a passion for food and teamwork.
- Other info: Located in Cheltenham, this role is perfect for those looking to grow in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Pret A Manger – Shift Leader – Kitchen
Responsibilities
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
- Lead the Speed of Service principles.
- To ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- To ensure all Marketplace orders are prepared promptly and accurately.
- To ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- To ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- To ensure no Made to Sell (MTS) rejects are on display in our Langars.
- To continually develop the team’s knowledge about the quality of our food and coffee.
- To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
- To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- To ensure that all safety checks are correctly monitored and recorded.
- To take corrective action immediately on issues that affect customers, the team or sales.
- To ensure the shop is clean, safe and the equipment is always well maintained.
- To follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes.
- To demonstrate due diligence and report and escalate any quality issues.
- To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- To ensure good stock control by following the 7 Steps of Unaccounted.
- To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety.
- To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales.
- GROWING SALES: To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- To support Marketplace opportunities.
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Shift Leader - Kitchen employer: Dallas Holdings - Pret A Manger
Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Kitchen
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service principles. Understanding their commitment to quality, customer service, and team empowerment will help you align your approach during interviews and discussions.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully coached and developed a team in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or morale.
✨Tip Number 3
Showcase your knowledge of food safety and health standards. Being able to discuss relevant regulations and how you've implemented them in past positions will highlight your suitability for the Shift Leader role.
✨Tip Number 4
Prepare to talk about your experience with stock control and financial management. Highlight any strategies you've used to maximise sales and efficiency, as this is crucial for the profitability aspect of the role.
We think you need these skills to ace Shift Leader - Kitchen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in kitchen management and team leadership. Use specific examples that demonstrate your ability to coach and support a team, as well as your understanding of food safety and quality standards.
Craft a Strong Cover Letter: In your cover letter, express your passion for the food industry and your commitment to delivering excellent service. Mention how your skills align with Pret A Manger's values, such as being kind, honest, and generous.
Showcase Leadership Skills: Emphasise your leadership abilities by providing examples of how you've successfully managed a team in a fast-paced environment. Highlight your experience in training staff and ensuring high standards of food production.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a role like Shift Leader - Kitchen.
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to support and coach a team. Be prepared to share examples of how you've successfully led a team in the past, focusing on your coaching style and how you empower others.
✨Understand the Speed of Service Principles
Familiarise yourself with the Speed of Service principles that Pret A Manger follows. During the interview, discuss how you would ensure your team adheres to these principles and how you can lead by example in delivering amazing service.
✨Emphasise Food Safety Knowledge
Food safety is crucial in this role. Be ready to talk about your understanding of food safety standards and how you would ensure compliance within your team. Mention any relevant experience you have in maintaining health and safety standards.
✨Demonstrate Financial Acumen
The role involves maximising sales and managing costs. Prepare to discuss your experience with stock control, ordering, and financial standards. Highlight any strategies you've used in the past to improve profitability in a kitchen or retail environment.
