Shift Leader: Lead & Coach for Service Excellence in Henley on Thames
Shift Leader: Lead & Coach for Service Excellence

Shift Leader: Lead & Coach for Service Excellence in Henley on Thames

Henley on Thames Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and coach a team to deliver exceptional service and food quality.
  • Company: Top food service provider in Henley-on-Thames with a focus on excellence.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Join a passionate team and make a real difference in customer experiences.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 30000 - 42000 £ per year.

A leading food service provider in Henley-on-Thames seeks a dedicated team leader to oversee cafe operations. This role includes coaching staff, ensuring excellent service and food quality, managing safety protocols, and maximizing profitability.

Ideal candidates will possess strong leadership skills and a commitment to excellence in customer service. If you are passionate about food service and team development, this opportunity is for you.

Shift Leader: Lead & Coach for Service Excellence in Henley on Thames employer: Dallas Holdings - Pret A Manger

As a leading food service provider in Henley-on-Thames, we pride ourselves on fostering a vibrant work culture that values teamwork and excellence. Our employees benefit from comprehensive training programmes, opportunities for career advancement, and a supportive environment that encourages personal growth. Join us to be part of a dynamic team dedicated to delivering exceptional service and quality, all while enjoying the charm of our picturesque location.
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Contact Detail:

Dallas Holdings - Pret A Manger Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader: Lead & Coach for Service Excellence in Henley on Thames

✨Tip Number 1

Network like a pro! Reach out to your connections in the food service industry and let them know you're on the hunt for a Shift Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable talking about your experience in coaching and managing teams.

✨Tip Number 3

Showcase your passion for food service! When you get the chance to meet potential employers, share your enthusiasm for creating excellent customer experiences and developing team members. This will help you stand out as a candidate who truly cares.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and interests. Plus, it shows you're serious about joining our team and committed to service excellence.

We think you need these skills to ace Shift Leader: Lead & Coach for Service Excellence in Henley on Thames

Leadership Skills
Coaching Skills
Customer Service Excellence
Food Quality Management
Safety Protocols Management
Profitability Maximisation
Team Development
Operational Oversight

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for food service shine through. We want to see how much you care about delivering excellent service and developing your team!

Highlight Leadership Skills: Make sure to emphasise your leadership experience. We’re looking for someone who can coach and inspire others, so share examples of how you've successfully led a team in the past.

Be Specific About Your Experience: Use specific examples to demonstrate your skills in managing cafe operations and ensuring food quality. We love details that show how you’ve maximised profitability in previous roles!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!

How to prepare for a job interview at Dallas Holdings - Pret A Manger

✨Know the Company Inside Out

Before your interview, make sure you research the food service provider thoroughly. Understand their values, mission, and what sets them apart in Henley-on-Thames. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or improved service quality. Be ready to discuss how you handle challenges and motivate your team to achieve excellence.

✨Emphasise Customer Service Excellence

Since the role focuses on ensuring excellent service, think of specific instances where you've gone above and beyond for customers. Highlight your commitment to customer satisfaction and how you plan to instil this mindset in your team.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the cafe operations, team dynamics, and safety protocols. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.

Shift Leader: Lead & Coach for Service Excellence in Henley on Thames
Dallas Holdings - Pret A Manger
Location: Henley on Thames

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