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- Tasks: Lead the Front of House team, ensuring top-notch service and food safety.
- Company: Renowned food service company in Cheltenham with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be a key player in delivering exceptional customer experiences and leading a dynamic team.
- Qualifications: Strong leadership and communication skills; hands-on experience preferred.
- Other info: Join a fun, fast-paced environment with plenty of room for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A well-known food service company in Cheltenham is seeking a Shift Leader for the Front of House. The role involves coaching the team, ensuring exemplary customer service and food safety, while maximizing sales and operational efficiency.
Ideal candidates will have strong leadership and communication skills. This is a hands-on position that requires adherence to high standards of quality in food service.
Front of House Shift Lead — Service & Team Coach in Cheltenham employer: Dallas Holdings - Pret A Manger
Contact Detail:
Dallas Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Shift Lead — Service & Team Coach in Cheltenham
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, so you can show how you fit in. This will help us see that you're not just a good candidate, but the right one for our team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached a team or handled a tough situation. We love hearing about real experiences that showcase your skills and how you can bring them to our Front of House.
✨Tip Number 3
Be ready to demonstrate your customer service skills during the interview. We might throw some scenarios your way, so think on your feet and show us how you'd handle different situations with grace and efficiency.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Front of House Shift Lead — Service & Team Coach in Cheltenham
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully coached teams in the past and how you can bring that expertise to our Front of House.
Customer Service is Key: Emphasise your commitment to exemplary customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for us at StudySmarter.
Be Detail-Oriented: Since food safety and quality are top priorities, don’t forget to mention your attention to detail. We love candidates who understand the importance of maintaining high standards in food service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dallas Holdings - Pret A Manger
✨Know the Company Inside Out
Before your interview, do some homework on the food service company. Understand their values, mission, and what sets them apart in Cheltenham. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or resolved conflicts. Highlight how you can inspire others to deliver exemplary customer service.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can ensure high standards of quality in food service and how you would handle difficult situations with grace.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to team coaching and operational efficiency. This shows that you're not just interested in the job, but also in how you can contribute to their success.
