At a Glance
- Tasks: Join our team to create delicious food and provide amazing service in a vibrant environment.
- Company: Dallas Holdings is a dynamic company focused on delivering quality food and exceptional customer experiences.
- Benefits: Enjoy flexible hours, a fun work culture, and opportunities for growth and training.
- Other info: This role offers a chance to develop valuable skills in a fast-paced retail environment.
- Why this job: Be part of a supportive team where your contributions make a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 20000 - 28000 £ per year.
Pret A Manger - Team Member
Pret A Manger - Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen night shift and day shifts. They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality
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Team Member in Oxford employer: Dallas Holdings Limited
At Dallas Holdings, we pride ourselves on fostering a vibrant and inclusive work culture where every Team Member is valued and empowered to excel. Located in the heart of Oxford, our team enjoys competitive benefits, ongoing training opportunities, and a supportive environment that encourages personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Oxford
✨Tip Number 1
Familiarise yourself with Pret A Manger's core values and service standards. Understanding their commitment to customer service and food quality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your teamwork skills by sharing specific examples from previous experiences. Highlight how you've successfully collaborated with others to achieve common goals, as teamwork is a key focus for the Team Member role.
✨Tip Number 3
Prepare to discuss your knowledge of food safety and hygiene practices. Since maintaining cleanliness and adhering to health standards is crucial in this role, demonstrating your understanding can set you apart from other candidates.
✨Tip Number 4
Be ready to express your enthusiasm for working in a fast-paced environment. Share any relevant experiences that showcase your ability to thrive under pressure, as this will resonate well with the demands of the Team Member position.
We think you need these skills to ace Team Member in Oxford
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Team Member role at Dallas Holdings. Familiarise yourself with the key responsibilities and expectations, such as teamwork, customer service, and food production standards.
Tailor Your CV:When crafting your CV, highlight relevant experience that aligns with the responsibilities of a Team Member. Emphasise any previous roles in customer service or food preparation, and showcase your ability to work in a team environment.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the focus on amazing service and cleanliness, and explain how your skills and experiences make you a great fit.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Dallas Holdings Limited
✨Know the Key Points of Service
Familiarise yourself with the 6 Key Points of Service that Pret A Manger values. Be prepared to discuss how you would implement these points in your role, ensuring you can demonstrate your understanding of providing amazing customer service.
✨Showcase Teamwork Skills
As a Team Member, you'll be working closely with others. Highlight your experience in teamwork during the interview. Share examples of how you've collaborated effectively in previous roles to create a positive work environment.
✨Understand Food Safety Standards
Make sure you have a good grasp of food safety and hygiene standards. Be ready to discuss how you would maintain cleanliness and adhere to health and safety regulations in the kitchen and front of house.
✨Demonstrate Adaptability
The role requires flexibility in working across different areas like the kitchen and front of house. Prepare to give examples of how you've adapted to changing situations or taken on various responsibilities in past jobs.
