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For Companies At a Glance
- Tasks: Join our team to create delicious food and deliver amazing customer service.
- Company: Be part of Pret A Manger, a vibrant and friendly workplace.
- Benefits: Flexible hours, competitive pay, and a fun team environment.
- Why this job: Make a difference in customers' days while developing your skills.
- Qualifications: No experience needed, just a passion for teamwork and great service.
- Other info: Perfect for students looking for part-time work with growth opportunities.
Pret A Manger – Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.
They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Seniority level Entry level.
Employment type Part-time.
Job function Management and Manufacturing. Industries Retail.
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Part Time Team Member employer: Dallas Holdings Limited
Contact Detail:
Dallas Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Team Member
✨Tip Number 1
Get to know the company! Before your interview, spend some time learning about Pret A Manger's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you've delivered amazing service. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your teamwork spirit! Pret values collaboration, so be prepared to discuss how you've worked well in a team before. Highlight any times you've helped balance workloads or supported your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Pret family. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Team Member
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to create a positive atmosphere, just like we do at Pret!
Highlight Your Customer Service Skills: We love candidates who can engage and wow our customers! Make sure to mention any experience you have in providing amazing service and how you handle customer needs effectively.
Demonstrate Your Knowledge of Food Safety: Since cleanliness and health & safety are key for us, include any relevant training or experience you have in food hygiene and safety standards. It shows you're ready to keep our shop well-loved!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board as a part-time team member at Pret!
How to prepare for a job interview at Dallas Holdings Limited
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked well in a team. Be ready to discuss how you contributed to a positive environment and helped balance workloads.
✨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and provide outstanding service. Think of specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with what Pret values.
✨Dress to Impress
Even though it’s a casual role, showing up in clean, smart attire can make a great first impression. It reflects your understanding of the importance of presentation, which is key in the food service industry.