At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service to customers.
- Company: Be part of Pret A Manger, a vibrant and welcoming food company.
- Benefits: Flexible hours, team discounts, and opportunities for growth.
- Other info: Perfect for students looking for a dynamic job with flexible shifts.
- Why this job: Make a difference in customers' days while working in a fun environment.
- Qualifications: No experience needed, just a passion for great food and teamwork.
The predicted salary is between 9.9 - 12.1 £ per hour.
Pret A Manger - Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.
They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
- Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
- Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
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Team Member in Stratford-upon-Avon employer: Dallas Holdings
Pret A Manger is an exceptional employer that values its team members by fostering a supportive and dynamic work culture. As a Shift Leader, you will benefit from comprehensive training and development opportunities, allowing you to grow your skills while working in a vibrant environment that prioritises customer satisfaction and teamwork. Located in a bustling area, you'll enjoy the unique advantage of being part of a company that champions food safety and service excellence, making every day rewarding and meaningful.
