Administrative Support- Student Assistant (Basic Needs EFC) in Dundee

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work Hours: 19.5

Compensation Range: H07 Hourly Rate $23.78

FLSA: United States of America (Non-Exempt)

Position Type: Work Study Program

Key Responsibilities

• The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.

Shared Duties and Professional Conduct:

• Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
• Provides team support to colleagues, fostering a collaborative and productive work environment.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Supports the mission, values, goals, and principles of the College.
• Performs additional duties/responsibilities as assigned by the supervisor.

Student Assistants are generally placed in one of the following roles:

• Administrative Support- Student Assistant: Provides essential clerical and administrative support to a college department, ensuring the efficient operation of daily office functions. This role offers students the opportunity to develop professional office skills in a supportive campus environment.

Key Responsibilities:

• Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
• Manage incoming and outgoing mail and small package deliveries.
• Perform data entry, maintain records, and update databases accurately.
• Assist with filing, scanning, and organizing documents.
• Schedule appointments, meetings, and manage calendars as needed.
• Prepare and proofread correspondence, reports, presentations, and other documents.
• Assist with office supply inventory and ordering.
• Provide support for departmental events, workshops, or special projects.
• Maintain confidentiality of sensitive information.

Example of Departments utilizing this Student Assistant:

• Career Services
• Advising and Counseling
• Student Life
• Library
• Financial Aid
• Student Support Services
• Success Coaching
• Food Pantry or Basic Needs Office

Instructional Support- Student Assistant: Supports faculty, staff, administrators and students in an academic setting, enhancing the learning environment through direct assistance with course materials, lab activities, or tutoring.

Key Responsibilities:

• Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
• Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments.
• Completes required Tutoring Certification after hire and provides one‑on‑one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
• Offers technical assistance on institution‑specific learning platforms, software, and equipment used for instruction.

Example of Departments utilizing this Student Assistant role may include but limited to the following departments:

• Math, Science, and Business Labs
• Intercultural Network
• Writing Center
• Computer Science Lab
• Learning Commons
• Speech Lab
• Fitness Center
• Athletic department
• Communication Department

Specialized Support- Student Assistant: Provides targeted assistance requiring specific skills or knowledge to a college department.

Key Responsibilities:

• Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application.
• Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies.
• Manages small‑scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance.
• Responsible for operating certain specialized technical equipment or working proficiently in department‑specific software (e.g., graphic design, database management, specific industry tools).
• Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance.

Example of Departments utilizing this Student Assistant:

• Campus President’s Office
• Campus Support Services
• Computer Science & Information Technology
• Major Specific (i.e., Aviation, Culinary Arts, Human Resources)

Minimum Qualifications:

• Undergraduate student awarded federal work study funds in financial aid package.
• Must meet the Satisfactory Academic Progress standards set by Dallas College.
• Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
• Must be a U.S. citizen or eligible noncitizen.
• You must not have any prior institutional balance or blocks.
• Student must have transportation to off‑campus worksites.
• Completes required Dallas College professional development training hours.

Preferred Qualifications:

• Currently enrolled as a student in good standing at the College and eligible for Federal Work‑Study.
• Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
• Ability to follow verbal and written instructions accurately and efficiently.
• Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
• Basic skills in technology related to the area of work and above‑average knowledge of equipment and/or regulations in the assigned academic area.
• Completion of relevant coursework related to the department’s function (e.g., Information Systems, Human Resources, Office Administration, specific major‑related courses).
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.

Work Schedule: Part‑time, flexible hours (typically up to 19.5 hours per week), are determined in coordination with the department supervisor and student’s academic schedule.

Applications Deadline: June 30, 2027