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For Companies At a Glance
- Tasks: Serve guests and ensure their wellbeing in a vibrant bar and restaurant setting.
- Company: Join the newly opened Dallas Burston Polo Club, a luxurious destination in Warwickshire.
- Benefits: Enjoy competitive salary, 28 days holiday, and discounted hotel rates for you and your loved ones.
- Why this job: Be part of a fun team delivering exceptional hospitality in a fast-paced environment.
- Qualifications: Warm personality, commitment to customer service, and teamwork skills are essential.
- Other info: Receive ongoing training and support with opportunities for professional growth.
Who are we
Newly opened Dallas Burston Polo Club is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state-of-the-art facilities, including world-class polo grounds overlooked by a 41 bedroom luxurious hotel, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills – we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don’t worry you’ll be supported from day one and you’ll be just as quick at adapting to your new role)
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Opportunities for professional growth and development
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F&B Assistant employer: Dallas Burston Polo Club Hotel
Contact Detail:
Dallas Burston Polo Club Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Dallas Burston Polo Club. Familiarising yourself with the surroundings shows genuine interest and helps you chat confidently about the place during your interview.
✨Tip Number 2
Practice your people skills! Since you'll be serving guests, it’s crucial to demonstrate your warm and friendly personality. Role-play with friends or family to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to collaborate will resonate well with the hiring team at the club.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at the Dallas Burston Polo Club.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see who you are beyond your qualifications, so don’t be afraid to add a personal touch!
Tailor Your Application: Make sure to tailor your application to the F&B Assistant role. Highlight your customer service skills and any relevant experience in hospitality. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dallas Burston Polo Club Hotel
✨Know the Venue
Before your interview, take some time to research the Dallas Burston Polo Club. Familiarise yourself with its facilities, values, and the overall guest experience they aim to provide. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Customer Service Skills
As an F&B Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation. Highlighting your warm and friendly personality will resonate well with the interviewers.
✨Demonstrate Team Spirit
Teamwork is essential in hospitality. Be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you supported your team during busy periods, as this will illustrate your ability to thrive in a fast-paced environment.
✨Understand Health & Safety Standards
Familiarise yourself with basic health and safety regulations related to food hygiene. Being able to discuss these standards during your interview will show that you take compliance seriously and are prepared to maintain high standards in the restaurant.
