Restaurant Manager in London

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid‐back approach to enjoying life's best moments.

As a Restaurant Manager for Dallas Shoreditch, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and ensure a successful entry to market. Since we have ambitious expansion plans, the ideal candidate will have the desire to grow with us on this journey.

Your Key Responsibilities

• Operational Excellence & Guest Satisfaction: Maintain high service standards to ensure guests have a positive dining experience. Address guest feedback promptly, engaging with customers to foster strong relationships and build long lasting loyalty. Oversee restaurant opening and closing procedures, brand standard compliance, and food & beverage quality.
• Team Leadership & Staff Development: Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth‐oriented work environment. Take the lead on training the team to ensure constant evolution of soft and hard skills, provide regular feedback to the team, and lead candidate selection. Foster a culture of respect, ambition, and teamwork within the restaurant.
• Financial & Budget Management: Manage budgets and targets by tracking revenue and expenses. Optimise labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability.
• Problem Solving & Crisis Management: Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem‐solving strategies. Quickly assess and address operational issues to minimise disruptions and maintain smooth restaurant operations.
• Health, Safety & Compliance: Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices. Conduct regular audits to uphold regulatory requirements and ensure a safe environment for both staff and customers.
• Collaboration & Best Practices: Work closely with HQ to share and implement best practices across all Vida Plena venues. Maintain alignment with the company's hospitality standards, cultural philosophy, and operational goals.

What We Expect From You

• Proven experience in a senior role in a similar restaurant.
• Strong leadership; empathetic, and driven.
• Ability to analyse financial reports and optimise budgets.
• Excellent problem‐solving and decision‐making capabilities.
• Deep understanding of health and safety regulations in the U.K market.
• Experience in staff recruitment, training, and motivation.
• Strong guest service and communication skills.
• Ability to work in a fast‐paced, dynamic environment.
• Knowledge of restaurant POS systems and operational tools.
• Passion for hospitality and commitment to providing outstanding service.

What You'll Love About Working Here

At Vida Plena, you’re not just taking a job – you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!

Job Details

• Experience: Required
• Employment: Full‐time
• Starting time: Immediate start!