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- Tasks: Lead technical teams in delivering top-notch facilities maintenance and ensure safety compliance.
- Company: Join Dalkia, a leader in facilities management with a commitment to innovation.
- Benefits: Competitive salary, generous holiday, private medical insurance, and flexible benefits.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in managing technical teams and a Level 3 Electrical qualification required.
- Other info: Opportunities for career growth and community volunteering.
The predicted salary is between 40000 - 74000 £ per year.
Dalkia have an opportunity for a Technical Manager to join our growing team supporting the facilities maintenance across Sizewell C.
General Overview
As a Technical Operations Manager at Dalkia, you will be responsible for leading and managing technical teams delivering maintenance operations across various disciplines within our clients' facilities. You will oversee day-to-day operational delivery, ensuring your teams achieve compliance with industry standards, safety regulations and Dalkia Safety Rules while maintaining the overall efficiency and reliability of our operations. You will conduct regular site visits to monitor operational delivery, assess team performance and ensure a positive Health and Safety environment and safe systems of work are maintained across all contracts through active supervision and auditing. You will be responsible for resource planning, workload allocation and coordination of maintenance activities to meet contractual obligations and client expectations. Building strong working relationships with clients and stakeholders, you will represent Dalkia professionally while ensuring service delivery standards are consistently met.
Experience / Qualifications
- Lead and managed a technical facilities maintenance team on a single contract
- Managed and delivered against KPI's / SLA's including financial and health and safety targets
- Developed and maintained a collaborative relationship with the client
- Driven and embedded an outstanding customer service culture
- Identified and implemented opportunities to deliver contract growth in financial gains and efficiencies
- Driven an innovative approach to efficiency measures / improvements
- Mobilised and demobilised contracts
- HV/LV AP
- Minimum Level 3 Electrical qualification
Competencies
- Leading People – Takes responsibility for their team and naturally takes the lead. Provides others with clear and achievable direction. Deals with people and situations confidently, assertively and fairly.
- Developing People - Takes ownership of personal development and encourages and helps others to develop themselves. Listens to and empathises with others to understand their individual needs.
- Persuading and Influencing - Persuades, influences and listens to others, using reason and co-operation to reach agreement. Reaches successful outcomes by adapting one's communication technique to individuals or audiences.
- Planning and Delivering - Delivers brilliantly on promises. Plans and supervises activities and resources to maximise performance.
- Commercial Acumen – Identifies and seeks new business opportunities for the organisation. Aware and considerate of how role impacts the entire business.
- Integrity - Acts with integrity at all times, follows rules laid down for their work and delivers on promises. Always puts safety first.
Knowledge
- Demonstrates a high level of technical knowledge of building services
- Good understanding of financial management
- Good understanding of statutory compliance
- Understand of how to implement commercial contracts
- Good understanding of how to manage projects
- Good understanding of relevant market and industry
- Good understanding of health and safety relevant to the role
- IT literate
Key Accountabilities
- People First - Role model the Health & Safety Codes of Safe Working and other Environmental issues to ensure total compliance with Dalkia's Health, Safety and Environmental Policy. Role model safe practices of working and challenge any unsafe behaviours. Ensure mandatory training and certification is in place.
- Better Together - Understand, anticipate and deliver customer requirements. Make recommendations on matters concerning continuous improvement and "adding value" that may improve the productivity, costs, quality of service delivery etc. Work collaboratively as a team to deliver an ever improving service.
- Trusted Partners - Deliver the agreed revenue and gross margin. Manage the team to deliver a right first time service in line with contractual requirements. Be flexible to allow us to meet the changing needs of the client. Maintain a consistently high standard no matter how big or small the task. Provide a high level customer service and deal with complaints and enquiries in a considerate manner. Manage the supply chain relationship.
- Taking Responsibility - Act responsible and be respected and trusted to deliver the service. Develop employees / teams to deliver and demonstrate behaviours in line with the guiding principles. Performance management including recognising good performance, addressing capability gaps and dealing with misconduct issues in a timely manner.
Key Measures of Success
- QSHE Key Performance Indicator
- CGA technical audits
- Site compliance scores
- KPI's / SLA's
- People Metrics
- Customer Satisfaction
Benefits
- Salary: Up to £67,000 depending on experience
- 25 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 days
- Life Assurance
- Pension scheme
- Private medical insurance (after 1 year service)
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for 'referring a friend'
- The opportunity to use one working day per year volunteering to help the local community
- Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Company sick pay
- Access to wellbeing programmes
- Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
- Full induction and training
- Smartphone and Tablet / laptop (where applicable for role)
- Uniform and PPE (where applicable for role)
- Access to our extensive career portal with career planner tool and online learning
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Building Facilities Technical Manager in Leiston employer: Dalkia
Contact Detail:
Dalkia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Facilities Technical Manager in Leiston
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know someone at Dalkia. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Dalkia's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission and how you can contribute to our success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for facilities management and safety!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Building Facilities Technical Manager in Leiston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Manager role. Highlight your experience in managing technical teams and delivering against KPIs, as this will show us you’re the right fit for Dalkia.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities maintenance and how your background aligns with our values at Dalkia. Don’t forget to mention your commitment to health and safety!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve service delivery. Numbers speak volumes, so include any metrics or KPIs you’ve successfully met or exceeded.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Dalkia
✨Know Your Stuff
Make sure you brush up on your technical knowledge of building services and maintenance operations. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead teams and manage compliance with industry standards.
✨Showcase Your Leadership Skills
Prepare to talk about how you've successfully led teams in the past. Think of instances where you’ve motivated your team, dealt with challenges, or improved performance. Dalkia values strong leadership, so be ready to share your approach to developing people and fostering a positive work environment.
✨Understand the Client's Needs
Research Dalkia and their clients to understand their expectations and how you can add value. Be prepared to discuss how you would build strong relationships with clients and stakeholders, and how you can ensure service delivery standards are consistently met.
✨Be Safety Savvy
Since health and safety is a top priority for Dalkia, come prepared to discuss your understanding of safety regulations and how you’ve implemented them in previous roles. Share examples of how you’ve created a safe working environment and dealt with any safety issues that arose.