Job Description
At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.
Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career.
Job PurposeWe are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
Carry out routine PPM in line with scheduled tasks and industry standards.
Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems. Ensure compliance with all relevant Health and Safety legislation and company procedures.
Complete detailed and accurate job documentation, reports, and asset records.
Coordinate with subcontractors and suppliers for specialist system support and installations.
Support and liaise with clients, ensuring a high level of customer satisfaction.
Take part in an on-call rota for emergency response, as required.
Identify opportunities for system upgrades, replacements, or improvements.
Assist other trade teams on-site when required.
Work proactively to support continuous service improvement and contract growth.
Working RelationshipsInternal: Engineering CoordinatorsService ManagersExternal: Clients and client representativesSubcontractors, suppliers, and system manufacturersQualifications & ExperienceEssential: Recognised Fire & Security Apprenticeship or equivalent experienceHealth & Safety training (e.g. Manual Handling, Working at Height)Strong experience in fire alarm systems with supporting certificationsIP and analogue CCTV system experienceCurrent ECS card with Chapter 8 awarenessIPAF trainedMinimum of GCSEs (or equivalent) in Maths and EnglishIndustry experience in service, fault finding, and maintenance of fire & security systemsDesirable: City & Guilds 2360 Part 3 or equivalent qualificationExperience with IT and networking related to security systemsSupervisory experience (or ambition for future progression)Key Competencies Teamwork: Works collaboratively to achieve shared goalsCommunication: Clear, professional, and effective with all stakeholdersPlanning & Organisation: Manages time, tasks, and priorities efficientlyCommercial
Awareness: Understands the impact of costs and efficienciesRisk
Awareness: Identifies and mitigates operational risksCustomer
Focus: Delivers excellent service and builds positive relationshipsAdaptability: Responds positively to change and challengeSelf-Motivation: Demonstrates initiative and a proactive approachDrive for Excellence: Committed to continuous improvement and qualityHealth & SafetyAll staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Our ValuesPeople First - It starts with health, safety and wellbeingBetter Together - A collaborative teamTrusted Partners - Dedicated to our clients' successTaking Responsibility - Making a positive differenceEquity, Diversity & InclusionWe're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.
Fire & Security Service Technician in Rutherglen employer: Dalkia UK
Dalkia UK is an excellent employer, offering a dynamic work environment in the heart of London, where you can contribute to prestigious projects like the Greenwich Royal Observatory. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a collaborative culture that values innovation and quality. Our commitment to building safety and excellence ensures that you will be part of a team dedicated to making a meaningful impact in the industry.
