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- Tasks: Manage billing processes and resolve customer queries with precision.
- Company: Join Dalkia Scotland, a leader in delivering exceptional service.
- Benefits: Gain valuable experience in finance with support for your career growth.
- Why this job: Be part of a dynamic team and enhance your administration skills.
- Qualifications: Strong attention to detail and previous administration experience required.
- Other info: Dalkia values diversity and offers an inclusive workplace for all.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Dalkia Scotland is seeking a Billing Administrator to join our team. This role is key to ensuring our customers are accurately invoiced, queries are efficiently resolved, and accounts are managed with precision. You will play a vital part in helping Dalkia maintain its industry-leading reputation and delivering exceptional service to our clients. This is an excellent opportunity for someone with strong administration skills, attention to detail, and a desire to develop within a professional finance and billing environment.
Key responsibilities
- Process engineer completes to invoice
- Raise invoices through Business Central for assigned accounts
- Produce valuations and consolidated invoices
- Obtain order numbers/purchase orders from clients
- Attend invoice query meetings and address credit control queries
- Raise credit requests as appropriate to resolve client issues
- Liaise with Service Managers and clients regarding billing methods, presentation, and agreed rates/SOR changes
Health & Safety
Comply with all health and safety policies and procedures to ensure the safety of yourself and others.
Working Relationships
Internal: Service teams, other departments, internal customers.
Skills & Experience
- Previous administration experience
- Strong attention to detail
- Effective problemâsolving skills
- Excellent interpersonal and communication skills
- Engineering background or experience working with mobile teams
Core competencies
- Teamwork: Contributes actively and supports team effectiveness
- Planning & Organisation: Prioritises and manages tasks to meet deadlines
- Communication: Shares information clearly and effectively
- Commercial Awareness: Understands cost management and control
- Risk Management: Identifies and mitigates potential risks
- Adaptability: Responds positively to changing circumstances
- Drive for Excellence: Delivers highâquality work
- SelfâMotivation & Development: Seeks opportunities to learn and grow
- Customer Awareness: Responds to client needs to achieve satisfaction
At Dalkia, you will become part of a team committed to delivering excellent service while developing your skills and career. You will receive support, guidance, and opportunities to grow within a respected and innovative organisation.
Diversity, Equity & Inclusion
Dalkia is committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from all backgrounds and communities and are proud to be an equal opportunities employer. All candidates are assessed on merit, skills, and potential, and reasonable adjustments are provided throughout the recruitment process.
Billing Administrator in Rutherglen employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Billing Administrator in Rutherglen
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and role. Understand Dalkia's values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
â¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when itâs time to shine.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining Dalkia and ready to contribute to their success.
We think you need these skills to ace Billing Administrator in Rutherglen
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your administration experience and attention to detail. We want to see how your skills align with the Billing Administrator role, so donât be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre excited about the role and how you can contribute to our team at Dalkia. Keep it concise but impactful â we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value effective problem-solving, so share specific instances where youâve resolved issues or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy â just follow the prompts!
How to prepare for a job interview at Dalkia UK
â¨Know Your Numbers
As a Billing Administrator, you'll be dealing with invoices and accounts daily. Brush up on your numerical skills and be prepared to discuss how you've handled billing processes in the past. Familiarise yourself with any relevant software, like Business Central, so you can speak confidently about your experience.
â¨Show Off Your Attention to Detail
This role requires a keen eye for detail, so be ready to provide examples of how you've ensured accuracy in your previous work. You might want to mention specific instances where your attention to detail helped resolve a billing issue or improved a process.
â¨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to tackle billing queries or client issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to handle challenges effectively.
â¨Communicate Clearly
Strong communication skills are essential for this role, especially when liaising with clients and internal teams. Practice articulating your thoughts clearly and concisely. You could even role-play common scenarios with a friend to build your confidence in addressing potential client queries.