At a Glance
- Tasks: Lead quality strategy and drive continuous improvement across five divisions.
- Company: Join Dalkia, a leader in sustainability and climate change solutions.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Shape the future of quality management and operational excellence.
- Qualifications: Experience in quality leadership and operational improvement in complex organisations.
The predicted salary is between 60000 - 80000 € per year.
At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future.
We’re looking for a strategic and commercially minded quality leader to shape and deliver Dalkia UK’s group-wide quality vision across five divisions. This is a high-impact leadership opportunity with responsibility for embedding a consistent, business-wide approach to quality, continuous improvement, governance, and operational performance.
Reporting into senior leadership, you’ll play a critical role in aligning quality strategy with business objectives, influencing stakeholders across the organisation, and driving a culture focused on accountability, efficiency, customer outcomes, and “right first time” delivery.
This role goes beyond quality assurance - it’s about transforming how the business operates, improving performance at scale, and positioning quality as a key enabler of strategic growth and operational excellence.
As Head of Quality & Continuous Improvement:
- Develop and implement a group-wide quality and continuous improvement strategy aligned to Dalkia UK’s operational and commercial objectives.
- Provide strategic leadership across five divisions, driving consistency, governance, and measurable improvements in quality performance.
- Lead cross-functional improvement programmes focused on reducing waste, increasing efficiency, improving compliance, and enhancing customer outcomes.
- Establish and enhance group-wide quality management systems, frameworks, standards, and reporting mechanisms.
- Drive operational excellence initiatives that improve business performance and support long-term strategic growth.
- Act as the organisation’s subject matter expert on quality, governance, assurance, and continuous improvement.
- Provide oversight and assurance across the supply chain, ensuring robust quality standards and compliance requirements are maintained.
- Use data, insight, and performance metrics to identify trends, risks, and opportunities for improvement.
Proven experience leading quality, operational excellence, or business improvement initiatives within a large, complex organisation is essential. Experience operating across multiple business units or divisions, driving alignment and consistency at scale is also required. Strong knowledge of quality management systems, governance frameworks, assurance processes, and continuous improvement methodologies is necessary, along with experience within regulated or high-hazard industries such as construction, engineering, energy, nuclear, infrastructure, manufacturing, or petrochemical environments.
A track record of delivering measurable improvements in operational performance, efficiency, compliance, and customer satisfaction is crucial. This is a rare opportunity to shape and influence quality strategy across an evolving national business operating at significant scale.
You’ll have the visibility, autonomy, and support to drive meaningful organisational change, influence senior decision-making, and establish quality as a true competitive advantage across Dalkia UK.
If you require any adjustments or support, please let us know in confidence — our team is here to help.
Quality Manager Full Time employer: Dalkia UK
At Dalkia, we pride ourselves on being an exceptional employer committed to sustainability and innovation. Our collaborative work culture fosters accountability and continuous improvement, providing employees with ample opportunities for professional growth and development. With a focus on strategic leadership and operational excellence, joining our team means being part of a mission-driven organisation that values diversity and inclusion while making a tangible impact on climate change.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager Full Time
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how your experience aligns with their mission, especially around quality and continuous improvement. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can drive operational excellence and improve customer outcomes. Tailor your examples to show how you’ve made a difference in previous roles, especially in quality management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to tackle climate change and enhance sustainability.
We think you need these skills to ace Quality Manager Full Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Quality Manager role. Highlight your experience in quality management systems and continuous improvement methodologies, as these are key for us at Dalkia.
Showcase Your Leadership Skills:Since this is a leadership position, don’t shy away from sharing examples of how you've led cross-functional teams or driven strategic initiatives in the past. We want to see how you can influence stakeholders and foster a culture of accountability and efficiency.
Use Data to Your Advantage:In your application, mention any experience you have with using data and performance metrics to drive improvements. This aligns perfectly with our focus on operational excellence and will show us that you understand the importance of data-driven decision-making.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape quality strategy at Dalkia UK.
How to prepare for a job interview at Dalkia UK
✨Understand the Quality Landscape
Before your interview, dive deep into Dalkia's approach to quality management. Familiarise yourself with their current strategies and how they align with operational objectives. This will help you articulate how your experience can enhance their quality vision.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership in quality and continuous improvement initiatives. Be ready to discuss how you've driven change across multiple divisions and influenced stakeholders to achieve measurable results.
✨Data-Driven Insights
Since the role involves using data to identify trends and opportunities, come prepared with specific metrics or case studies from your past experiences. Demonstrating your ability to leverage data for quality improvements will resonate well with the interviewers.
✨Emphasise Cultural Fit
Dalkia values a culture of accountability and efficiency. During the interview, express your commitment to these values and share how you've fostered a similar culture in previous roles. This will show that you're not just a fit for the role, but also for the company ethos.
