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- Tasks: Lead a dynamic team managing facilities across prestigious Imperial College campuses.
- Company: Join Dalkia Facilities, a leader in multi-site operations.
- Benefits: Enjoy 25 days leave, private medical insurance, and a birthday day off!
- Why this job: Make a real impact in a high-profile environment with growth opportunities.
- Qualifications: Experience in FM operations and strong leadership skills required.
- Other info: We value diversity and are committed to an inclusive hiring process.
The predicted salary is between 50000 - 65000 £ per year.
Contract Manager based across Imperial College Campuses – South Kensington, White City, and Hammersmith. Full-time, Monday to Friday, 8am–5pm.
We’re looking for a dynamic individual to join our team at Dalkia Facilities, managing services across Imperial College’s prestigious London campuses. This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers repair and maintenance services across academic and research facilities 24/7.
What You’ll Be Doing:
- Driving safety culture through visible leadership and regular audits
- Overseeing planned maintenance and ensuring a responsive, high-quality reactive service
- Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs
- Managing subcontractor performance and supporting commercial delivery
- Assuring asset compliance, actively managing exceptions
- Acting as the key on-site representative, building strong client relationships
- Identifying operational efficiencies and growth opportunities for the contract
What We’re Looking For:
- Solid technical knowledge in M&E and building fabric maintenance
- Proven experience managing multi-site FM operations
- Strong leadership and people management skills
- Proficiency with CAFM systems and reporting tools
- Ability to manage financial performance, including P&L oversight
- Clear, confident communicator able to engage with a wide range of stakeholders
Qualifications & Experience:
- Experience leading FM services in a client-facing role
- NEBOSH General Certificate
- HNC in Building Services Engineering
- Recognised engineering apprenticeship
What We Offer:
- 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!
- Life Assurance & Private Medical Insurance (after 12 months)
- Recognition & referral bonus programmes
- Volunteering day & Employee Assistance Programme
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Senior Contract Manager – Multi-Site FM Operations in London employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Contract Manager – Multi-Site FM Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might have insights into Dalkia or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Dalkia’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with their mission and how you can contribute to their dynamic team.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve driven safety culture or led a team to exceed KPIs. Be ready to share specific examples that highlight your skills and achievements in multi-site FM operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Dalkia.
We think you need these skills to ace Senior Contract Manager – Multi-Site FM Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience in managing multi-site FM operations and any relevant technical knowledge in M&E and building fabric maintenance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and experience in client-facing roles. Tell us why you're excited about working at Dalkia Facilities and how you can contribute to our team across Imperial College campuses.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet and exceed KPIs and SLAs. We love numbers, so if you can quantify your successes, do it! This will help us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Dalkia UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge in M&E and building fabric maintenance. Be ready to discuss specific examples from your past experience managing multi-site FM operations, as this will show you understand the role inside out.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed teams in high-pressure environments. Think of instances where you’ve driven safety culture or improved team performance, as these are key aspects of the job.
✨Understand the Client's Needs
Research Dalkia Facilities and Imperial College to understand their values and operational goals. Be prepared to discuss how you can build strong client relationships and identify operational efficiencies that align with their objectives.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing subcontractor performance or ensuring compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.