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- Tasks: Join our team to maintain and improve fire and security systems across various sites.
- Company: Dalkia, a forward-thinking company committed to safety and reliability.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety while developing your skills in a dynamic field.
- Qualifications: Fire & Security apprenticeship or equivalent experience required; strong teamwork and communication skills essential.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
Job Purpose
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Service Engineer in Livingston employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Livingston
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fire and security industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your experience with fire alarm systems, CCTV, and any relevant certifications. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers. Focus on how you've handled emergency situations and your approach to customer satisfaction.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Fire & Security Service Engineer in Livingston
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your relevant experience and qualifications in fire and security systems. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Dalkia UK
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Demonstrate Safety Awareness
Since health and safety is a big part of this role, be prepared to talk about your training and how you apply it in real-world situations. Share examples of how you've ensured compliance with safety regulations in past roles. This will highlight your commitment to safety and reliability.
✨Showcase Your Customer Focus
This job involves liaising with clients, so think of examples where you've gone above and beyond to ensure customer satisfaction. Whether it's resolving an issue quickly or providing excellent service, demonstrating your customer focus will set you apart from other candidates.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding reactive maintenance and fault diagnosis. Prepare a few scenarios where you successfully identified and resolved issues under pressure. This will showcase your ability to think on your feet and handle emergencies effectively.
