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For Companies At a Glance
- Tasks: Support employees and managers with high-quality HR services and processes.
- Company: Join Dalkia UK, a forward-thinking company in Birmingham Business Park.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be the first point of contact for HR queries and make a real difference.
- Qualifications: Previous admin experience, strong organisational skills, and HR knowledge preferred.
- Other info: Dynamic team environment focused on equity, diversity, and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
HR Administrator (Full‑time)
Dalkia UK are looking for a full time HR Administrator to join our HR team. This role will be a mixture of working from home and from our office which is based in Birmingham Business Park.
Main activities
- To provide and deliver support to employees and managers by delivering consistent, efficient, and high‑quality HR services.
Main Duties and Responsibilities
- Serve as the first point of contact for HR‑related queries via a ticketing system ensuring we are adhering to SLAs.
- Process high volume HR transactions (e.g. onboarding, transfers, leavers, benefits enrolment, payroll changes, TUPE, reward).
- Own the HR administrative processes to deliver an accurate, efficient and customer focused service.
- Updating and maintaining various HR systems.
- Supporting the wider HR team with ad hoc projects.
- Work closely with Payroll to report new starters, absence, changes and leaver information.
- Maintain accurate and confidential employee records in the HR system.
- Assist with HR reporting and analytics as required.
- Collaborate with payroll, benefits, recruitment, and other teams to ensure seamless service delivery.
Person Specification
- Previous administration experience within a busy environment.
- Working with data systems, inputting data and maintaining systems.
- Excellent organisation, time management skills and experienced in prioritising changing workloads and working to deadlines.
- Experience of HR.
Knowledge and Skills
- Competent user of Microsoft Office products (Excel, Word, Power Point) and a desire and ability to expand PC skills. Especially Excel and using v‑lookups/pivot tables etc.
- High attention to detail and accuracy.
- Ability to manage multiple priorities and meet deadlines in a fast paced environment.
- Strong numerical ability.
- Ability to build effective relationships with line managers and employees of all levels of the business.
- Ability to work confidentially at all times.
- Customer focused with a strong track record of exceeding the requirement of customers (internal or external).
Attributes / Behaviors
- Flexibility and willingness to learn.
- Commitment.
- Communication.
- Keen interest in the HR agenda and desire to develop self within the field.
- Initiative.
- Professional, confident and can do attitude.
- Tact and diplomacy.
- Good time keeping.
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Referrals increase your chances of interviewing at Dalkia UK by 2x.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Facilities Services
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Human Resources Administrator employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dalkia UK on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle onboarding or resolving employee queries. We want to show that we can deliver high-quality HR services right from the get-go!
✨Tip Number 3
Show off your tech skills! Brush up on Excel, especially v-lookups and pivot tables. We need to demonstrate that we can manage data efficiently, which is key for the HR Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Dalkia team!
We think you need these skills to ace Human Resources Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight your previous admin experience and any relevant HR skills. We want to see how you can bring your unique flair to our team!
Showcase Your Skills: Don’t forget to showcase your Microsoft Office skills, especially Excel! If you've used v-lookups or pivot tables, let us know. We love seeing candidates who are keen to expand their tech skills.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing off your personality and passion for HR.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Dalkia UK
✨Know Your HR Basics
Brush up on your HR knowledge before the interview. Understand key processes like onboarding, payroll changes, and employee record management. This will show that you’re not just familiar with the role but also genuinely interested in the HR field.
✨Showcase Your Organisation Skills
Since this role requires excellent organisation and time management, prepare examples from your past experiences where you successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Tech Savvy
Familiarise yourself with Microsoft Office, especially Excel. Be ready to discuss how you've used functions like v-lookups or pivot tables in previous roles. If you have any experience with HR systems, make sure to highlight that too!
✨Emphasise Your Customer Focus
Dalkia values a customer-focused approach, so think of instances where you’ve gone above and beyond for internal or external customers. Prepare to share these stories to illustrate your commitment to providing high-quality HR services.
