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- Tasks: Join our team as a Fire & Security Service Engineer, handling maintenance and emergency support.
- Company: Dalkia is dedicated to safety and reliability in fire and security systems.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work environment.
- Why this job: Be part of a forward-thinking team that values diversity and continuous improvement.
- Qualifications: Must have a recognised apprenticeship or equivalent experience in fire & security systems.
- Other info: We welcome applications from all backgrounds and promote an inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Location: Belfast
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
Job Purpose
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Engineer (Service) employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Engineer (Service)
✨Tip Number 1
Familiarise yourself with the latest fire and security technologies. Being knowledgeable about current systems, such as IP and analogue CCTV, will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and even job referrals.
✨Tip Number 3
Prepare for technical interviews by practising common fault diagnosis scenarios. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
✨Tip Number 4
Showcase your commitment to health and safety training. Highlight any relevant certifications you have, as this is crucial in the fire and security sector and will resonate well with employers.
We think you need these skills to ace Fire & Security Engineer (Service)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fire and security systems. Include specific details about your qualifications, such as your recognised apprenticeship and any certifications related to fire alarms and CCTV systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your experience with Planned Preventative Maintenance (PPM) and your ability to respond effectively to emergency situations, as these are key responsibilities of the position.
Highlight Key Competencies: In your application, emphasise your teamwork, communication skills, and customer focus. These competencies are crucial for the role, so provide examples of how you've demonstrated them in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the fire and security industry.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with fire alarm systems, CCTV, and access control. Highlight any relevant certifications and training you've completed, as this will demonstrate your technical competence and suitability for the role.
✨Emphasise Health and Safety Knowledge
Since health and safety is crucial in this field, make sure to mention your training and understanding of relevant legislation. Discuss how you have applied this knowledge in previous roles to ensure compliance and safety.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in past positions. This could include resolving client issues or ensuring satisfaction during maintenance visits, as strong customer relationships are key in this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in emergency situations. Think of specific instances where you successfully diagnosed and repaired faults, and be ready to explain your thought process.