At a Glance
- Tasks: Join our team as a Fire & Security Service Engineer, handling maintenance and emergency support.
- Company: Dalkia is a forward-thinking company dedicated to safety and service excellence.
- Benefits: Enjoy a full-time role with a supportive environment and opportunities for growth.
- Other info: Be part of an on-call rota and collaborate with various stakeholders.
- Why this job: Make a real impact on safety while working in a diverse and inclusive team.
- Qualifications: Must have a recognised apprenticeship or equivalent experience in fire & security systems.
The predicted salary is between 30000 - 42000 £ per year.
Location: Glasgow
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Facilities Management team. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Engineer (Service) in Glasgow employer: Dalkia UK
At Dalkia UK, we pride ourselves on being a people-first employer that fosters a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer unique opportunities for ambitious professionals to lead impactful projects in the North West region while contributing to our mission of sustainability. Join us to be part of a dynamic team backed by EDF, where your contributions will help shape a better future.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Engineer (Service) in Glasgow
✨Tip Number 1
Familiarise yourself with the latest fire and security technologies. Being knowledgeable about current systems, such as IP and analogue CCTV, will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and even job referrals.
✨Tip Number 3
Prepare for technical interviews by practising common fault diagnosis scenarios. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
✨Tip Number 4
Showcase your commitment to health and safety training. Highlight any relevant certifications you have, as this is crucial in the fire and security sector and will resonate well with hiring managers.
We think you need these skills to ace Fire & Security Engineer (Service) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in fire and security systems. Include specific examples of your work with fire alarms, CCTV, and access control systems to demonstrate your expertise.
Craft a Strong Cover Letter:Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with their needs, particularly in delivering Planned Preventative Maintenance and emergency support.
Highlight Certifications:Clearly list any relevant certifications, such as your ECS card, IPAF training, or any other qualifications related to fire and security systems. This will help you stand out as a qualified candidate.
Showcase Soft Skills:In your application, emphasise your teamwork, communication, and customer focus skills. Provide examples of how you've successfully worked with clients and colleagues to enhance service delivery.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with fire alarm systems, CCTV, and access control. Highlight any relevant certifications and training you've completed, as this will demonstrate your technical competence and suitability for the role.
✨Emphasise Health and Safety Knowledge
Since health and safety is crucial in this field, make sure to mention your training and understanding of relevant legislation. Discuss how you have applied this knowledge in previous roles to ensure compliance and safety.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in past positions. This could include resolving client issues or ensuring satisfaction during maintenance visits, as strong customer relationships are key in this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in emergency situations. Think of specific instances where you successfully diagnosed and repaired systems under pressure, as this will showcase your ability to handle reactive maintenance effectively.
