At a Glance
- Tasks: Join our team to maintain and improve fire and security systems across various sites.
- Company: Dalkia, a forward-thinking company committed to safety and service excellence.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Make a real difference in safety while developing your skills in a dynamic field.
- Qualifications: Fire & Security Apprenticeship or equivalent experience required; strong teamwork and communication skills essential.
The predicted salary is between 30000 - 42000 € per year.
Location: Edinburgh
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
Job Purpose
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
Internal: Engineering Coordinators, Service Managers
External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Locations
Fire and Security Service Engineer in Dunfermline, Fife employer: Dalkia UK
Dalkia is an exceptional employer located in Edinburgh, offering a dynamic work environment for Fire & Security Service Engineers. With a strong commitment to employee growth, we provide ongoing training and development opportunities, ensuring our team members are equipped with the latest skills in fire and security systems. Our inclusive culture fosters collaboration and innovation, making Dalkia a rewarding place to build a meaningful career while contributing to the safety and reliability of our clients' systems.
StudySmarter Expert Advice🤫
We think this is how you could land Fire and Security Service Engineer in Dunfermline, Fife
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fire and security industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your experience with fire alarm systems, CCTV, and maintenance work. Bring it along to interviews to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to fire and security systems, and be ready to discuss how you handle emergencies and compliance issues.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented Fire & Security Service Engineers. By applying directly, you’ll have a better chance of getting noticed by our hiring team.
We think you need these skills to ace Fire and Security Service Engineer in Dunfermline, Fife
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and certifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire and security systems and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills:In this role, you'll face various challenges. Use your application to share examples of how you've successfully diagnosed and resolved issues in the past. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dalkia UK
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the systems but also capable of handling them effectively.
✨Safety First!
Since health and safety is a big part of this role, be prepared to talk about your training and experience in this area. Highlight any relevant certifications you have, like your ECS card or IPAF training, and share examples of how you've applied safety protocols in past roles.
✨Customer Service Matters
This job involves liaising with clients, so think of examples where you've gone above and beyond for customer satisfaction. Be ready to discuss how you handle difficult situations and ensure clients feel valued and supported.
✨Show Your Team Spirit
Teamwork is key in this role, so come prepared with examples of how you've collaborated with others in previous jobs. Whether it's coordinating with subcontractors or assisting other teams, demonstrating your ability to work well with others will make a great impression.
