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- Tasks: Provide essential admin support for smooth delivery of maintenance services.
- Company: Join Dalkia, supporting prestigious Imperial College in South Kensington.
- Benefits: 25 days leave, matched pension, life assurance, and flexible benefits.
- Other info: Commitment to equity, diversity, and inclusion in the workplace.
- Why this job: Be part of a dynamic team making a real impact in facilities management.
- Qualifications: Experience in admin roles preferred; strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Dalkia is offering an exciting opportunity for a Contract Support professional to join our team, supporting London's Prestigious Imperial College in South Kensington.
About the Role
You’ll provide essential administrative and coordination support to ensure the smooth delivery of Planned Preventive Maintenance (PPM) and reactive services. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively across teams.
Key Responsibilities
- Coordinate and schedule PPM tasks with internal engineers and subcontractors.
- Upload and manage documentation in Planon and internal systems.
- Track job completions and follow-up works, ensuring compliance with deadlines.
- Assist with reporting, invoice logging, and financial queries.
- Manage access, shared inbox, and helpdesk calls in line with procedures.
- Support team meetings, procurement, and communication with clients.
- Provide cover for team absences and support wider contract operations.
What We’re Looking For
- Experience in a similar FM or contract support/admin role (preferred)
- Strong admin and IT skills, particularly in Excel and Microsoft Office
- A proactive, team-focused, and customer-oriented mindset
What We Offer
- 25 days annual leave + bank holidays (with option to buy 5 more)
- Matched pension
- Life Assurance & Private Medical Insurance (after 12 months)
- Flexible benefits including retail discounts, electric car scheme, wellbeing support
- Recognition & referral bonus programmes
- Volunteering day & Employee Assistance Programme
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Contract Support - Facilities Management employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support - Facilities Management
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those connected to Dalkia or Imperial College. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by researching Dalkia and their values. Show us that you’re not just another candidate; demonstrate how your skills align with our mission and the role of Contract Support.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Dalkia.
We think you need these skills to ace Contract Support - Facilities Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin and IT skills, especially in Excel and Microsoft Office, as these are key for the role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your proactive, team-focused mindset. Share specific examples of how you've successfully coordinated tasks or supported teams in previous roles.
Be Detail-Oriented: Pay close attention to detail in your application. Ensure there are no typos or errors, as this role requires strong organisational skills and precision in managing documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dalkia.
How to prepare for a job interview at Dalkia UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Contract Support position. Familiarise yourself with Planned Preventive Maintenance (PPM) and how it fits into facilities management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully coordinated tasks or managed documentation. Be ready to discuss how you prioritise tasks and ensure deadlines are met, as this will demonstrate your suitability for the job.
✨Brush Up on Your IT Skills
Make sure you're comfortable with Excel and Microsoft Office, as these are crucial for the role. Consider doing a quick refresher on any specific functions or tools you might use in the job, like Planon. Being able to talk about your proficiency in these areas will give you an edge during the interview.
✨Emphasise Teamwork and Customer Focus
Dalkia values a proactive, team-focused mindset, so be prepared to share examples of how you've worked collaboratively in previous roles. Highlight any experiences where you've gone above and beyond for customers or colleagues, as this will align with their customer-oriented approach.