At a Glance
- Tasks: Provide essential admin support for maintenance services at a prestigious London college.
- Company: Join Dalkia, a leader in facilities management with a commitment to diversity.
- Benefits: Enjoy 25 days leave, matched pension, and flexible benefits.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in a renowned institution.
- Qualifications: Experience in admin roles and strong IT skills, especially in Excel.
The predicted salary is between 30000 - 40000 £ per year.
Dalkia is offering an exciting opportunity for a Contract Support professional to join our team, supporting London's prestigious Imperial College in South Kensington.
About the Role
You’ll provide essential administrative and coordination support to ensure the smooth delivery of Planned Preventive Maintenance (PPM) and reactive services. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively across teams.
Key Responsibilities
- Coordinate and schedule PPM tasks with internal engineers and subcontractors.
- Upload and manage documentation in Planon and internal systems.
- Track job completions and follow-up works, ensuring compliance with deadlines.
- Assist with reporting, invoice logging, and financial queries.
- Manage access, shared inbox, and helpdesk calls in line with procedures.
- Support team meetings, procurement, and communication with clients.
- Provide cover for team absences and support wider contract operations.
What We’re Looking For
- Experience in a similar FM or contract support/admin role (preferred).
- Strong admin and IT skills, particularly in Excel and Microsoft Office.
- A proactive, team-focused, and customer-oriented mindset.
What We Offer
- 25 days annual leave + bank holidays (with option to buy 5 more).
- Matched pension.
- Life Assurance & Private Medical Insurance (after 12 months).
- Flexible benefits including retail discounts, electric car scheme, wellbeing support.
- Recognition & referral bonus programmes.
- Volunteering day & Employee Assistance Programme.
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Contract Support, Facilities employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support, Facilities
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might have insights into Dalkia or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Dalkia and their work with Imperial College. Show us you’re genuinely interested by discussing how your skills can help them deliver top-notch PPM and reactive services.
✨Tip Number 3
Practice your organisational skills! Think of examples from your past roles where you’ve successfully coordinated tasks or managed documentation. We love hearing about your experiences that align with the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Dalkia.
We think you need these skills to ace Contract Support, Facilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin and IT skills, especially in Excel and Microsoft Office, as these are key for the role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your proactive, team-focused mindset. Share specific examples of how you've successfully coordinated tasks or supported teams in previous roles.
Be Detail-Oriented: Pay close attention to detail in your application. Ensure there are no typos or errors, as this role requires strong organisational skills and precision in managing documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role!
How to prepare for a job interview at Dalkia UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Contract Support professional. Familiarise yourself with Planned Preventive Maintenance (PPM) and how it fits into facilities management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully coordinated tasks or managed documentation. Be ready to discuss how you prioritise tasks and ensure deadlines are met, as this will demonstrate your ability to handle the job effectively.
✨Brush Up on Your IT Skills
Make sure you're comfortable with Excel and Microsoft Office, as these tools are essential for the role. Consider doing a quick refresher on any specific functions or features that might be relevant, like data tracking or reporting, so you can speak about them during the interview.
✨Emphasise Teamwork and Communication
Dalkia values collaboration, so be prepared to share examples of how you've worked effectively within a team. Highlight your customer-oriented mindset and how you’ve communicated with clients or colleagues in previous roles. This will show that you can fit into their culture and contribute positively.