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For Companies At a Glance
- Tasks: Support contract administration, invoicing, and manage queries for our clients.
- Company: Join Dalkia UK, a leader in energy management and sustainability.
- Benefits: Enjoy 25 days leave, flexible benefits, and private medical insurance after a year.
- Why this job: Gain valuable experience in a supportive environment with opportunities for community volunteering.
- Qualifications: Strong admin skills and basic financial support experience are essential.
- Other info: Hybrid role with two days in the London office; equity and inclusion are core values.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We have a permanent opportunity here at Dalkia UK for a Contract Support to join our one of our large UK based accounts. This role will be a hybrid position, working from our London office 2 days a week
The Role
- Carrying out all administration to support the effective running of our client contract
- Carrying out invoicing processes in line with contractual payment terms
- Ensuring electronic and paper records, including timesheets are completed by the front line teams
- Working closely with Managers and Finance to support all financial processes relating to the contract and co-ordinating any additional costs relating to suppliers or subcontractors
- Managing all queries from both internal and external customers through to conclusion
- Strong administrative skills/ experience
- Previous experience of undertaking basic financial support – invoicing/WIP/inputting timesheets and expenses
- Basic commercial awareness – working within SLA’s and KPI’s
- Microsoft Office IT Skills
Hours of Work
- Monday to Friday, 8am – 5pm 40 hours per week
Benefits
- 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
- Pension with matched contributions between 6-8%
- Life Assurance
- Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
- Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programmes
- Company Sick Pay
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for ‘referring a friend’
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters
Qualifications and Experience Required
- Experience working as a Contract Administrator within an FM environment would be highly desirable
- Strong administration duties
- Excel and Microsoft experience
- Strong attention to detail
- Working with multiple stakeholders/reporting lines will be highly desirable
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you
Contract Support employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support
✨Tip Number 1
Familiarise yourself with the specific administrative processes and invoicing systems used in contract support roles. This knowledge will help you stand out during interviews, as you'll be able to demonstrate your understanding of the job's requirements.
✨Tip Number 2
Network with professionals in the facilities management sector. Engaging with current employees or industry contacts can provide valuable insights into the company culture at Dalkia and may even lead to referrals.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as this role requires strong IT proficiency. Consider taking an online course or tutorial to enhance your abilities and show your commitment to professional development.
✨Tip Number 4
Prepare for potential interview questions by thinking about your previous experiences in administration and financial support. Be ready to discuss specific examples that highlight your attention to detail and ability to manage multiple stakeholders.
We think you need these skills to ace Contract Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract administration and financial support. Use keywords from the job description, such as 'administration', 'invoicing', and 'Microsoft Office skills' to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and demonstrate your understanding of the importance of supporting client contracts.
Showcase Your Skills: In your application, emphasise your strong administrative skills and attention to detail. Provide examples of how you've successfully managed queries or worked with multiple stakeholders in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Administrative Skills
Since the role requires strong administrative skills, be prepared to discuss your previous experiences in administration. Highlight specific tasks you've managed, such as invoicing or maintaining records, and how you ensured accuracy and efficiency.
✨Demonstrate Financial Acumen
The position involves basic financial support, so brush up on your knowledge of invoicing processes and financial terminology. Be ready to explain how you've handled financial tasks in past roles, especially in relation to contracts.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role. Prepare examples that showcase your ability to spot errors or inconsistencies in documents, timesheets, or reports. This will demonstrate your capability to maintain high standards in your work.
✨Prepare for Stakeholder Interaction
You'll be working with multiple stakeholders, so think about how you've successfully communicated and collaborated with different teams in the past. Be ready to share examples of how you managed queries and resolved issues effectively.
