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For Companies At a Glance
- Tasks: Support client contracts with administration, invoicing, and managing queries.
- Company: Join Dalkia UK, a leader in facilities management and sustainability.
- Benefits: Enjoy 25 days leave, flexible benefits, and private medical insurance after a year.
- Why this job: Gain valuable experience in a supportive environment while making a positive impact.
- Qualifications: Strong admin skills and basic financial support experience are essential.
- Other info: Hybrid role with community volunteering opportunities and a focus on diversity.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We have a permanent opportunity here at Dalkia UK for a Contract Support to join our one of our large UK based accounts. This role will be a hybrid position, working from our London office 2 days a week
The Role
- Carrying out all administration to support the effective running of our client contract
- Carrying out invoicing processes in line with contractual payment terms
- Ensuring electronic and paper records, including timesheets are completed by the front line teams
- Working closely with Managers and Finance to support all financial processes relating to the contract and co-ordinating any additional costs relating to suppliers or subcontractors
- Managing all queries from both internal and external customers through to conclusion
- Strong administrative skills/ experience
- Previous experience of undertaking basic financial support – invoicing/WIP/inputting timesheets and expenses
- Basic commercial awareness – working within SLA’s and KPI’s
- Microsoft Office IT Skills
Hours of Work
- Monday to Friday, 8am – 5pm 40 hours per week
Benefits
- 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
- Pension with matched contributions between 6-8%
- Life Assurance
- Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
- Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programmes
- Company Sick Pay
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for ‘referring a friend’
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters
Qualifications and Experience Required
- Experience working as a Contract Administrator within an FM environment would be highly desirable
- Strong administration duties
- Excel and Microsoft experience
- Strong attention to detail
- Working with multiple stakeholders/reporting lines will be highly desirable
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you
Contract Support employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding invoicing processes and record management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the facilities management sector. Engaging with current or former employees of Dalkia can provide insights into the company culture and expectations for the Contract Support role.
✨Tip Number 4
Prepare to discuss your experience with managing queries and working with multiple stakeholders. Highlighting your communication skills and ability to resolve issues will be crucial in the interview process.
We think you need these skills to ace Contract Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract administration and financial support. Use keywords from the job description, such as 'administration', 'invoicing', and 'Microsoft Office skills' to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and demonstrate your understanding of the importance of supporting client contracts.
Showcase Your Skills: In your application, emphasise your strong administrative skills and attention to detail. Provide examples of how you've successfully managed queries or worked with multiple stakeholders in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Administrative Skills
Since the role requires strong administrative skills, be prepared to discuss your previous experiences in administration. Highlight specific examples where you successfully managed records, invoicing processes, or supported financial operations.
✨Demonstrate Financial Acumen
The position involves basic financial support, so brush up on your knowledge of invoicing and timesheet management. Be ready to explain how you've handled similar tasks in the past and your understanding of SLAs and KPIs.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is essential, ensure you can confidently discuss your experience with Excel and other relevant applications. Consider preparing a few examples of how you've used these tools to improve efficiency in your previous roles.
✨Prepare for Stakeholder Interaction
This role involves working with multiple stakeholders, so think about your communication strategies. Prepare to share instances where you've effectively managed queries from both internal and external customers, showcasing your problem-solving skills.
