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- Tasks: Lead a team managing facilities maintenance across prestigious campuses, ensuring high-quality service.
- Company: Join Dalkia UK, a leader in facilities management, committed to operational excellence and innovation.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a day off for your birthday!
- Why this job: Make a real impact in a dynamic environment while working at one of the UK's top academic institutions.
- Qualifications: Experience in facilities management, NEBOSH certification, and strong leadership skills required.
- Other info: Dalkia values diversity and inclusion, ensuring a fair selection process for all applicants.
The predicted salary is between 42000 - 78000 £ per year.
Job Description
Contract Manager Based across Imperial College Campuses – South Kensington, White City, and Hammersmith
Full-time, Monday to Friday, 8am–5pm
We’re looking for a dynamic individual to join our team at Dalkia Facilities, managing services across Imperial College’s prestigious London campuses.
This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers repair and maintenance services across academic and research facilities 24/7.
What You’ll Be Doing:
- Driving safety culture through visible leadership and regular audits
- Overseeing planned maintenance and ensuring a responsive, high-quality reactive service
- Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs
- Managing subcontractor performance and supporting commercial delivery
- Assuring asset compliance, actively managing exceptions
- Acting as the key on-site representative, building strong client relationships
- Identifying operational efficiencies and growth opportunities for the contract
What We’re Looking For:
- Solid technical knowledge in M&E and building fabric maintenance
- Proven experience managing multi-site FM operations
- Strong leadership and people management skills
- Proficiency with CAFM systems and reporting tools
- Ability to manage financial performance, including P&L oversight
- Clear, confident communicator able to engage with a wide range of stakeholders
Qualifications & Experience:
Essential:
- IOSH Managing Safely
- Experience leading FM services in a client-facing role
Desirable:
- NEBOSH General Certificate
- HNC in Building Services Engineering
- Recognised engineering apprenticeship
What We Offer
- 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!
- Matched pension
- Life Assurance & Private Medical Insurance (after 12 months)
- Flexible benefits including retail discounts, electric car scheme, wellbeing support
- Recognition & referral bonus programmes
- Volunteering day & Employee Assistance Programme
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you
#INDDF1
Contract Manager employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Familiarise yourself with Dalkia UK's values and mission. Understanding their commitment to safety, innovation, and collaboration will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Dalkia UK on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Contract Manager role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage multi-site operations. Be ready to discuss how you've successfully met KPIs and SLAs in previous roles.
✨Tip Number 4
Research the latest trends in facilities management and M&E maintenance. Being knowledgeable about current industry practices will not only impress your interviewers but also show your commitment to operational excellence.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and contract management. Emphasise your leadership skills and any specific achievements related to managing multi-site operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and technical leadership. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience with KPIs and SLAs.
Highlight Relevant Qualifications: Clearly list your qualifications such as the NEBOSH General Certificate and HNC in Building Services Engineering. Make sure to mention any recognised engineering apprenticeships you have completed, as these are key requirements for the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with stakeholders in previous roles. This is crucial for the Contract Manager position, where building strong client relationships is essential.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Technical Knowledge
As a Contract Manager, you'll need solid technical knowledge in M&E and building fabric maintenance. Be prepared to discuss your experience in these areas and how it relates to the role at Dalkia UK.
✨Demonstrate Leadership Skills
Highlight your leadership experience, especially in managing multi-site FM operations. Share specific examples of how you've led teams to meet and exceed KPIs and SLAs in previous roles.
✨Prepare for Client Relationship Questions
Since building strong client relationships is key, think of instances where you've successfully engaged with stakeholders. Be ready to explain how you would approach relationship management in a multi-site facilities maintenance operation.
✨Discuss Safety Culture Initiatives
Dalkia values safety culture, so be prepared to talk about your experience in driving safety initiatives. Share examples of how you've implemented safety measures and conducted audits in past roles.