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- Tasks: Lead a team managing facilities maintenance across prestigious Imperial College campuses.
- Company: Join Dalkia UK, a leader in facilities management with a focus on innovation and safety.
- Benefits: Enjoy competitive pay, car allowance, 25 days leave, and flexible benefits.
- Why this job: Make a real impact in a high-profile environment while developing your leadership skills.
- Qualifications: Experience in multi-site FM operations and strong technical knowledge in M&E maintenance required.
- Other info: Dalkia values diversity and offers support throughout the application process.
The predicted salary is between 36000 - 60000 £ per year.
Based across Imperial College Campuses – South Kensington, White City, and Hammersmith.
Competitive pay plus Car Allowance. Full-time, Monday to Friday, 8am–5pm.
Are you an experienced Contract Manager with a passion for operational excellence and technical leadership? We’re looking for a dynamic individual to join our team at Dalkia UK, managing facilities maintenance services across Imperial College’s prestigious London campuses. This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers critical building services across academic and research facilities — 24/7.
What You’ll Be Doing:
- Overseeing planned maintenance and ensuring a responsive, high-quality reactive service.
- Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs.
- Acting as the key on-site representative, building strong client relationships across multi-site facilities maintenance operation.
- Driving safety culture through visible leadership and regular audits.
- Identifying operational efficiencies and growth opportunities for the contract.
- Managing directly employed staff and suppliers.
- Managing subcontractor performance and supporting commercial delivery.
What We’re Looking For:
- Solid technical knowledge in M&E and building fabric maintenance.
- Proven experience managing multi-site FM operations.
- Strong leadership and people management skills.
- Proficiency with CAFM systems and reporting tools.
- Ability to manage financial performance, including P&L oversight.
- Clear, confident communicator able to engage with a wide range of stakeholders.
Qualifications & Experience:
Essential:
- IOSH Managing Safely.
- Experience leading FM services in a client-facing role.
Desirable:
- NEBOSH General Certificate.
- HNC in Building Services Engineering.
- Recognised engineering apprenticeship.
Why Join Us?
At Dalkia, we offer more than just a role – we provide an environment where you can thrive, grow, and make a lasting impact. You’ll be joining a respected team that values safety, innovation, and collaboration. Expect plenty of variety, responsibility, and the opportunity to shape how we deliver engineering excellence at one of the UK’s top academic institutions.
What We Offer:
- 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!
- Matched pension (6–8%).
- Life Assurance & Private Medical Insurance (after 12 months).
- Flexible benefits including retail discounts, electric car scheme, wellbeing support.
- Recognition & referral bonus programmes.
- Volunteering day & Employee Assistance Programme.
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you!
Contract Manager employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Familiarise yourself with the specific facilities maintenance services that Dalkia UK provides. Understanding their operational model and the unique challenges they face will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Dalkia UK, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with managing multi-site operations and how you've successfully met KPIs and SLAs in the past. Be ready to share specific examples that highlight your leadership skills and technical knowledge.
✨Tip Number 4
Showcase your commitment to safety and operational excellence by preparing to discuss any relevant audits or safety initiatives you've led. This will align well with Dalkia's emphasis on driving a strong safety culture.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing multi-site facilities maintenance operations. Emphasise your technical knowledge in M&E and building fabric maintenance, as well as your leadership skills.
Craft a Strong Cover Letter: In your cover letter, express your passion for operational excellence and technical leadership. Mention specific examples of how you've exceeded contractual KPIs and SLAs in previous roles.
Highlight Relevant Qualifications: Clearly list your qualifications such as IOSH Managing Safely and any other relevant certifications. If you have a NEBOSH General Certificate or HNC in Building Services Engineering, make sure to include these as they are desirable.
Showcase Communication Skills: Demonstrate your ability to engage with a wide range of stakeholders in both your CV and cover letter. Provide examples of how you've built strong client relationships and driven safety culture through effective communication.
How to prepare for a job interview at Dalkia UK
✨Showcase Your Technical Knowledge
As a Contract Manager, you'll need solid technical knowledge in M&E and building fabric maintenance. Be prepared to discuss your experience in these areas and how it relates to the role at Dalkia UK.
✨Demonstrate Leadership Skills
Highlight your leadership experience, especially in managing multi-site FM operations. Share specific examples of how you've led teams to meet and exceed KPIs and SLAs in previous roles.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you engage with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to drive operational efficiencies. Think of past experiences where you've successfully identified and implemented improvements.
