Contract Manager

Based across Imperial College Campuses – South Kensington, White City, and Hammersmith.

Competitive pay plus Car Allowance. Full-time, Monday to Friday, 8am–5pm.

Are you an experienced Contract Manager with a passion for operational excellence and technical leadership? We’re looking for a dynamic individual to join our team at Dalkia UK, managing facilities maintenance services across Imperial College’s prestigious London campuses. This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers critical building services across academic and research facilities — 24/7.

What You’ll Be Doing:

• Overseeing planned maintenance and ensuring a responsive, high-quality reactive service.
• Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs.
• Acting as the key on-site representative, building strong client relationships across multi-site facilities maintenance operation.
• Driving safety culture through visible leadership and regular audits.
• Identifying operational efficiencies and growth opportunities for the contract.
• Managing directly employed staff and suppliers.
• Managing subcontractor performance and supporting commercial delivery.

What We’re Looking For:

• Solid technical knowledge in M&E and building fabric maintenance.
• Proven experience managing multi-site FM operations.
• Strong leadership and people management skills.
• Proficiency with CAFM systems and reporting tools.
• Ability to manage financial performance, including P&L oversight.
• Clear, confident communicator able to engage with a wide range of stakeholders.

Qualifications & Experience:

Essential:

• IOSH Managing Safely.
• Experience leading FM services in a client-facing role.

Desirable:

• NEBOSH General Certificate.
• HNC in Building Services Engineering.
• Recognised engineering apprenticeship.

Why Join Us?

At Dalkia, we offer more than just a role – we provide an environment where you can thrive, grow, and make a lasting impact. You’ll be joining a respected team that values safety, innovation, and collaboration. Expect plenty of variety, responsibility, and the opportunity to shape how we deliver engineering excellence at one of the UK’s top academic institutions.

What We Offer:

• 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!
• Matched pension (6–8%).
• Life Assurance & Private Medical Insurance (after 12 months).
• Flexible benefits including retail discounts, electric car scheme, wellbeing support.
• Recognition & referral bonus programmes.
• Volunteering day & Employee Assistance Programme.

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you!