Cleaning Supervisor

About Dalkia UK

At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career.

Cleaning Supervisor

Location: Fartown , Huddersfield, HD2

Salary: £13.71 per hour

Hours: 30 hours per week, Monday-Friday

Working Pattern: Monday-Friday, 6am - 9am then 3pm - 6pm

Dalkia UK is looking for a reliable and proactive Cleaning Supervisor to join our team in Fartown, Huddersfield.

Reporting to the Facilities Manager, you will provide day-to-day supervision and support to the cleaning team, ensuring high standards of cleanliness are maintained in line with the contracted cleaning specification.

You will help organise cleaning activities, monitor standards and ensure all team members receive the necessary training and work in accordance with health and safety guidelines, maintaining a clean, safe and hygienic environment for employees and visitors.

This role would suit someone who takes pride in maintaining high standards, is confident leading and supporting a team and has an organised, practical approach to delivering a reliable cleaning service.

Main Responsibilities

• Supervise, lead and support the cleaning team, providing day-to-day guidance and addressing any operational issues.
• Monitor cleaning standards to ensure the contracted cleaning specification and client expectations are met, taking corrective action and reporting any service shortfalls to the Facilities Manager.
• Monitor staffing levels to maintain adequate cover and manageable workloads, arranging temporary cover through the Facilities Manager where required.
• Monitor and manage sickness, absence and unauthorised absence in accordance with company policies, with support from the Facilities Manager.
• Complete and maintain accurate weekly timesheets and absence summaries.
• Deliver cleaning services within the agreed contract budget, making effective use of staffing, equipment and consumables.
• Schedule and coordinate deep cleans during school holiday periods.
• Ensure cleaning activities comply with health and safety requirements, promoting safe working practices to help reduce accidents, incidents and near misses.
• Ensure accidents, incidents, near misses and health and safety concerns are reported promptly and managed in line with company procedures.
• Ensure cleaning equipment is used appropriately, kept clean and maintained in a safe condition, with cleaning cupboards kept clean and organised.
• Monitor and manage stock levels, submitting cleaning consumables orders as required.
• Keep the Facilities Manager informed of staffing matters, site issues and any concerns affecting service delivery.
• Report maintenance requests and other relevant issues to the Dalkia UK Technical Services Centre.
• Ensure staff receive the necessary training, monitor training requirements and encourage ongoing development.
• Undertake Performance and Development Reviews (PDRs) for cleaning staff.
• Undertake any other reasonable duties appropriate to the level of the role.

Qualifications, Skills and Experience Required

Essential

• Experience of working in a FM-service delivery environment of contract and service management
• Comprehensive knowledge of Commercial Cleaning.
• Management of stock control in line with the financial budget.
• Client orientated.
• Previous Supervisory experience.
• Excellent interpersonal and communication skills.

Desirable

• Relevant COSHH training.
• BICS qualification.

Benefits

• 23 days' holiday, increasing with length of service, plus Bank Holidays and your birthday off
• Option to purchase up to five additional days' holiday
• Life assurance
• Pension scheme
• Private medical insurance after one year's service
• Employee recognition programmes rewarding exceptional achievements
• Employee referral scheme with generous bonuses
• One paid working day per year to volunteer within the local community
• Flexible benefits, including eye-care vouchers, major retailer discounts, an electric-car salary sacrifice scheme, personal IT equipment loans and impartial financial guidance
• Company sick pay
• Access to wellbeing programmes
• Employee Assistance Programme providing free, confidential support 24 hours a day, 365 days a year
• Full induction and training
• Smartphone and tablet or laptop, where applicable
• Uniform and PPE, where applicable
• Access to an extensive career portal, career-planning tools and online learning

Our Values

People First - It starts with health, safety and wellbeing

Better Together - A collaborative team

Trusted Partners - Dedicated to our clients' success

Taking Responsibility - Making a positive difference

Equity, Diversity & Inclusion

We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.