At a Glance
- Tasks: Join our team to maintain and improve fire and security systems across various sites.
- Company: Dalkia, a forward-thinking company committed to safety and service excellence.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety while developing your skills in a dynamic field.
- Qualifications: Fire & Security apprenticeship or equivalent experience required; strong teamwork and communication skills essential.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Location: Glasgow
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
Job Purpose
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
Internal: Engineering Coordinators, Service Managers
External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Engineer (Service) in Charleston employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Engineer (Service) in Charleston
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or local meet-ups related to fire and security systems. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with industry professionals and showcase your skills. Share relevant content and engage with others to build your online presence.
✨Tip Number 3
Prepare for interviews by practising common questions specific to fire and security roles. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings tailored to your skills in fire and security engineering.
We think you need these skills to ace Fire & Security Engineer (Service) in Charleston
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Showcase Your Skills: When writing your application, highlight your relevant skills and experiences, especially those related to fire and security systems. We love seeing specific examples of how you've tackled challenges in previous roles.
Be Professional but Authentic: While we appreciate professionalism, we also want to get a sense of who you are. Don’t be afraid to let your personality shine through in your writing. Just keep it relevant to the role!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Dalkia UK
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications you hold. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Demonstrate Compliance Awareness
Since compliance and safety are key aspects of the role, be prepared to talk about your understanding of Health and Safety legislation. Share examples of how you've ensured compliance in previous roles, and highlight any training you've completed that relates to safety practices in the field.
✨Showcase Your Customer Focus
This role involves liaising with clients and ensuring their satisfaction. Think of instances where you've gone above and beyond for a customer or resolved a challenging situation. Being able to articulate your commitment to excellent service will resonate well with the interviewers.
✨Prepare for Technical Questions
Expect technical questions related to fault diagnosis and repairs. Brush up on common issues faced in fire and security systems and be ready to explain how you would approach troubleshooting. This will demonstrate your problem-solving skills and technical expertise, which are crucial for the role.