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- Tasks: Join our team to maintain and improve fire and security systems across various sites.
- Company: Dalkia, a forward-thinking company committed to safety and reliability.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety while developing your skills in a dynamic field.
- Qualifications: Fire & Security apprenticeship or equivalent experience required; strong teamwork and communication skills essential.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Service Engineer in Broughton employer: Dalkia UK
Contact Detail:
Dalkia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Broughton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fire and security industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your experience with fire alarm systems, CCTV, and any relevant certifications. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your responses. Focus on how you can contribute to compliance, safety, and customer satisfaction in your role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Fire & Security Service Engineer in Broughton
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your relevant experience and qualifications in fire and security systems. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Dalkia UK
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications you hold. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Safety First!
Since health and safety is a big part of the role, be prepared to talk about your training and experience in this area. Highlight any specific health and safety courses you've completed, like Manual Handling or Working at Height, and how you've applied this knowledge in past roles. This will demonstrate your commitment to safety and compliance.
✨Customer Service Matters
As a Fire & Security Service Engineer, you'll need to liaise with clients regularly. Think of examples where you've gone above and beyond for a customer or resolved a tricky situation. Showing that you can maintain high levels of customer satisfaction will set you apart from other candidates.
✨Be Ready for Problem-Solving
Prepare for questions that assess your fault diagnosis and repair skills. You might be asked to walk through how you would handle a specific breakdown scenario. Practising your thought process and demonstrating your proactive approach to problem-solving will highlight your suitability for the role.
