Assistant Facilities Manager

Dalkia UK have a fantastic opportunity for an Assistant Facilities Manager to join our team working onsite for our client EDFs prestigious new office in London. Hours of Work: 40 hours per week, Monday – Friday Purpose of Role You will play a key role within our facilities management team, assisting the Facilities Manager in delivering safe and compliant activities and services across this key client London site. The Assistant Facilities Manager is an integral part of the site team, ensuring that office facilities run smoothly, effectively supporting business activities, and providing a professional service for our client. Main responsibilities Assist the Facilities Manager with all activities and services within the property. Ensure a safe working environment is maintained for customers, staff, and contractors, adhering to Health and Safety guidelines and EDF “lifesaving” rules. Support the Facilities Manager in planning the work of contractors and in-house teams to deliver essential core services such as reception, security, maintenance, mail, cleaning, waste disposal, and catering, ensuring optimal allocation of team resources. Check that agreed work by staff or contractors is completed satisfactorily and follow up on any deficiencies. Conduct monthly audits on cleaning, contractors and building fabric and submit timely reports to the Helpdesk. Assist in delivering a fully compliant site, reviewing RAMS, uploading necessary documents to the Helpdesk, and escalating non-compliance issues to the compliance team. Ensure all landlord-related non-compliances are escalated appropriately. Respond appropriately to emergencies or urgent issues as they arise, including investigating all incidents on-site. Establish and maintain strong occupancy relationships through coordinated personal contact with customers, on-site staff, and management. Utilise knowledge of Risk Management principles to ensure all staff and subcontractors work safely and according to all provided Risk Assessments and Method Statements (RAMS). Ensure all Dalkia staff are properly prepared for daily tasks, including toolbox talks, review of RAMS, and dynamic risk assessments, with all safety briefs delivered and recorded for audits. Support the Facilities Manager in maintaining budget compliance across all areas of facilities operations. Contribute to the delivery of Planned Preventative Maintenance (PPM) and reactive tasks. Monitor the CAFM (Computer-Aided Facilities Management) system to ensure all jobs are closed within the KPI deliverable timescales and report any anomalies to the Facilities Manager. Actively manage front-of-house teams and soft service delivery, proactively identifying areas of service failure and problem-solving. Provide proactive and reactive advice on sustainability, energy, environmental, statutory, and legislative obligations to minimize risk. Work closely with the site team in managing policies, procedures, and staff and contractor inductions. Engage with the helpdesk/Admin Support team to resolve building-related issues promptly, offering solutions and recommendations. Benefits Salary: £35,689 25 days annual leave Life Assurance Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Access to wellbeing programmes Company Sick Pay Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for ‘referring a friend’ The opportunity to use one working day per year volunteering to help the local community Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters Smartphone / Laptop (where required for the role) Essential Requirements Experience in a similar management capacity, ideally within a facilities management environment Experience in a customer facing environment Flexibility to work outside of normal office hours on rare occasions if needed French speaking would be a distinct advantage We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, were happy to discuss that with you. Please contact our talent acquisition team in confidence.