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- Tasks: Deliver maintenance and emergency support for fire and security systems.
- Company: Join a forward-thinking team at Dalkia, committed to safety and reliability.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Make a real difference in safety while developing your engineering skills.
- Qualifications: Fire & Security Apprenticeship or equivalent experience required.
- Other info: Diverse and inclusive workplace that values every individual.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Service Engineer in Edinburgh employer: Dalkia UK (Scotland)
Contact Detail:
Dalkia UK (Scotland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific projects you've worked on. Bring examples of your work, especially if they relate to fire alarm systems or CCTV installations. This will help us see how you can add value to our team.
✨Tip Number 3
Be proactive! If you spot a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that dream role!
✨Tip Number 4
Prepare for the unexpected! In this field, you might face tricky questions during interviews. Brush up on your technical knowledge and be ready to tackle scenario-based questions. This will show us that you're not just skilled but also adaptable and ready for challenges.
We think you need these skills to ace Fire & Security Service Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire and security engineering and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In this role, you'll need to tackle various challenges. Share examples in your application that demonstrate your ability to diagnose faults and provide effective solutions. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dalkia UK (Scotland)
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences where you've performed fault diagnosis or repairs, as this will show your hands-on expertise.
✨Health & Safety First
Since health and safety is a big part of the role, be prepared to talk about your training and how you apply it in real-world situations. Mention any relevant certifications you have, like Manual Handling or Working at Height, to demonstrate your commitment to safety.
✨Customer Satisfaction Matters
Think of examples where you've gone above and beyond for clients. Highlight your communication skills and how you ensure customer satisfaction, as this is key in the Fire & Security industry.
✨Show Your Team Spirit
This role requires teamwork, so be ready to share instances where you've collaborated with others, whether it's coordinating with subcontractors or assisting other trade teams. Emphasise your ability to work well with diverse groups to achieve common goals.
