Human Resources Administrator in Birmingham

About Dalkia UK At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. Be the trusted first point of contact for our people Human Resources | Dalkia Engineering Our HR team provides strategic, forward-thinking and proactive support across the business. In line with our People First value, we make sure people matters are handled sensitively, promptly, and always with genuine care. As HR Administrator, you'll be at the heart of that — providing high-quality administrative support across the whole employee lifecycle, keeping our HR systems and records accurate, and helping make sure every employee gets a consistent, professional and positive experience. What You'll Be Doing Support the full employee lifecycle — onboarding, contractual changes, promotions, transfers and leavers Prepare employment contracts, offer letters and associated documentation Maintain accurate, confidential employee records and digital personnel files Support payroll processing, weekly timesheets and benefits administration Act as a first point of contact for HR queries, responding accurately or escalating where needed Facilitate pre-employment checks, vetting and right-to-work documentation Monitor expiring qualifications, security clearances and compliance records Help ensure everything we do is compliant with company policy, employment legislation and GDPR What We're Looking For Someone who communicates clearly and professionally, both in writing and in person Approachable, and a trusted first point of contact who handles sensitive matters with care Discreet, with strong judgement around confidential information Excellent attention to detail — you take pride in getting records and documentation right Comfortable managing multiple tasks and deadlines in a fast-paced environment Proactive — you spot potential issues and address them before they become problems A natural collaborator, equally at ease working with HR colleagues, managers, employees and external partners Adaptable, and comfortable when priorities shift Qualifications Essential Experience in an HR Administrative or similar administrative role Knowledge of Microsoft Office applications Experience using HR systems / HRIS platforms Understanding of UK employment legislation and best practices Knowledge of GDPR and handling confidential information Desirable CIPD qualification (Level 3) or equivalent professional HR qualification Our Values People First – It starts with health, safety and wellbeing Better Together – A collaborative team Trusted Partners – Dedicated to our clients' success Taking Responsibility – Making a positive difference Equity, Diversity & Inclusion We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you