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- Tasks: Maintain and repair fire and security systems while ensuring safety and compliance.
- Company: Join a forward-thinking team at Dalkia, committed to safety and service excellence.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety and security while growing your skills in a dynamic field.
- Qualifications: Fire & Security apprenticeship or equivalent experience; strong teamwork and communication skills.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers.
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers.
Qualifications & Experience
Essential
- Recognised Fire & Security Apprenticeship or equivalent experience.
- Health & Safety training (e.g. Manual Handling, Working at Height).
- Strong experience in fire alarm systems with supporting certifications.
- IP and analogue CCTV system experience.
- Current ECS card with Chapter 8 awareness.
- IPAF trained.
- Minimum of GCSEs (or equivalent) in Maths and English.
- Industry experience in service, fault finding, and maintenance of fire & security systems.
Desirable
- City & Guilds 2360 Part 3 or equivalent qualification.
- Experience with IT and networking related to security systems.
- Supervisory experience (or ambition for future progression).
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals.
- Communication: Clear, professional, and effective with all stakeholders.
- Planning & Organisation: Manages time, tasks, and priorities efficiently.
- Commercial Awareness: Understands the impact of costs and efficiencies.
- Risk Awareness: Identifies and mitigates operational risks.
- Customer Focus: Delivers excellent service and builds positive relationships.
- Adaptability: Responds positively to change and challenge.
- Self-Motivation: Demonstrates initiative and a proactive approach.
- Drive for Excellence: Committed to continuous improvement and quality.
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Service Engineer employer: Dalkia Operations Limited
Contact Detail:
Dalkia Operations Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems or CCTV, consider creating a portfolio that highlights your best work. This can be a great conversation starter during interviews and shows you’re serious about your craft.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research common questions for Fire & Security Service Engineer roles and practice your answers. Also, think of questions to ask the interviewer about their team and projects. It shows you’re engaged and ready to contribute!
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire and security engineering and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In this role, you'll need to tackle various challenges. Share examples in your application of how you've successfully diagnosed and resolved issues in past roles. We love seeing proactive problem solvers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Dalkia Operations Limited
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Safety First
Since health and safety is a big part of this role, be prepared to talk about your training and experience in this area. Highlight any specific health and safety protocols you've followed in past roles, and be ready to discuss how you ensure compliance on-site. This will demonstrate your commitment to safety and reliability.
✨Customer Focus is Key
This job involves liaising with clients, so think of examples where you've provided excellent customer service. Be ready to share how you’ve handled difficult situations or complaints in the past. Showing that you can maintain positive relationships with clients will set you apart from other candidates.
✨Show Your Team Spirit
Teamwork is essential in this role, so come prepared with examples of how you've collaborated with others in previous jobs. Whether it’s coordinating with subcontractors or assisting other trade teams, demonstrating your ability to work well with others will highlight your fit for the company culture.
