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- Tasks: Maintain and repair fire and security systems while ensuring safety and compliance.
- Company: Join a forward-thinking team at Dalkia, committed to safety and service excellence.
- Benefits: Full-time role with competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety and security while growing your engineering skills.
- Qualifications: Fire & Security apprenticeship or equivalent experience required; strong teamwork and communication skills.
- Other info: Diverse and inclusive workplace that values every individual and promotes equality.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh
Job Type: Full-Time, Permanent
Schedule: Monday to Friday (plus call-out rota as required)
Job Purpose: We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Key Responsibilities:
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships:
- Internal: Engineering Coordinators, Service Managers.
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers.
Qualifications & Experience:
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience.
- Health & Safety training (e.g. Manual Handling, Working at Height).
- Strong experience in fire alarm systems with supporting certifications.
- IP and analogue CCTV system experience.
- Current ECS card with Chapter 8 awareness.
- IPAF trained.
- Minimum of GCSEs (or equivalent) in Maths and English.
- Industry experience in service, fault finding, and maintenance of fire & security systems.
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification.
- Experience with IT and networking related to security systems.
- Supervisory experience (or ambition for future progression).
Key Competencies:
- Teamwork: Works collaboratively to achieve shared goals.
- Communication: Clear, professional, and effective with all stakeholders.
- Planning & Organisation: Manages time, tasks, and priorities efficiently.
- Commercial Awareness: Understands the impact of costs and efficiencies.
- Risk Awareness: Identifies and mitigates operational risks.
- Customer Focus: Delivers excellent service and builds positive relationships.
- Adaptability: Responds positively to change and challenge.
- Self-Motivation: Demonstrates initiative and a proactive approach.
- Drive for Excellence: Committed to continuous improvement and quality.
Health & Safety: All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion: At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Service Engineer in Edinburgh employer: Dalkia Operations Limited
Contact Detail:
Dalkia Operations Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Fire & Security Service Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about fire alarm systems, CCTV, and compliance standards. We want you to shine when discussing your experience and how it relates to the job!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled maintenance issues or improved system reliability in the past. We love hearing about your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you put your best foot forward!
We think you need these skills to ace Fire & Security Service Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire and security engineering and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In this role, you'll face various challenges. Use your application to share examples of how you've tackled issues in the past, especially in maintenance or emergency situations. We love seeing proactive problem solvers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Dalkia Operations Limited
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Safety First
Since health and safety is a big part of this role, be prepared to talk about your training and experience in this area. Highlight any specific health and safety protocols you've followed in previous jobs, and be ready to discuss how you ensure compliance on-site. This will demonstrate your commitment to safety and reliability.
✨Customer Focus is Key
This role involves liaising with clients, so think of examples where you've provided excellent customer service. Be ready to share how you’ve handled difficult situations or complaints, and how you ensured client satisfaction. Showing that you can build positive relationships will set you apart from other candidates.
✨Show Your Team Spirit
Teamwork is essential in this position, so come prepared with examples of how you've collaborated with others in past roles. Discuss any experiences where you supported colleagues or worked together to solve problems. This will highlight your ability to work well within a team and contribute to shared goals.
