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- Tasks: Deliver maintenance and emergency support for fire and security systems.
- Company: Join a forward-thinking team dedicated to safety and reliability.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in safety while developing your engineering skills.
- Qualifications: Fire & Security Apprenticeship or equivalent experience required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.
Responsibilities
- Carry out routine PPM in line with scheduled tasks and industry standards.
- Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
- Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
- Ensure compliance with all relevant Health and Safety legislation and company procedures.
- Complete detailed and accurate job documentation, reports, and asset records.
- Coordinate with subcontractors and suppliers for specialist system support and installations.
- Support and liaise with clients, ensuring a high level of customer satisfaction.
- Take part in an on-call rota for emergency response, as required.
- Identify opportunities for system upgrades, replacements, or improvements.
- Assist other trade teams on-site when required.
- Work proactively to support continuous service improvement and contract growth.
Working Relationships
- Internal: Engineering Coordinators, Service Managers
- External: Clients and client representatives, Subcontractors, suppliers, and system manufacturers
Qualifications & Experience
Essential:
- Recognised Fire & Security Apprenticeship or equivalent experience
- Health & Safety training (e.g. Manual Handling, Working at Height)
- Strong experience in fire alarm systems with supporting certifications
- IP and analogue CCTV system experience
- Current ECS card with Chapter 8 awareness
- IPAF trained
- Minimum of GCSEs (or equivalent) in Maths and English
- Industry experience in service, fault finding, and maintenance of fire & security systems
Desirable:
- City & Guilds 2360 Part 3 or equivalent qualification
- Experience with IT and networking related to security systems
- Supervisory experience (or ambition for future progression)
Key Competencies
- Teamwork: Works collaboratively to achieve shared goals
- Communication: Clear, professional, and effective with all stakeholders
- Planning & Organisation: Manages time, tasks, and priorities efficiently
- Commercial Awareness: Understands the impact of costs and efficiencies
- Risk Awareness: Identifies and mitigates operational risks
- Customer Focus: Delivers excellent service and builds positive relationships
- Adaptability: Responds positively to change and challenge
- Self-Motivation: Demonstrates initiative and a proactive approach
- Drive for Excellence: Committed to continuous improvement and quality
Health & Safety
All staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.
Diversity, Equity & Inclusion at Dalkia
At Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.
Apply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems.
Fire & Security Engineer (Service) employer: Dalkia Engineering
Contact Detail:
Dalkia Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Engineer (Service)
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems or CCTV, consider creating a portfolio that highlights your best work. This can really set you apart during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a Fire & Security Engineer. Think about how you’d handle emergency situations or compliance issues to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fire & Security Engineer (Service)
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your relevant experience and qualifications in fire and security systems. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the responsibilities listed in the job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Dalkia Engineering
✨Know Your Systems
Make sure you brush up on your knowledge of fire alarm, CCTV, and access control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications. This will show that you're not just familiar with the systems but also confident in your ability to maintain and troubleshoot them.
✨Safety First
Since health and safety is a big part of this role, be prepared to talk about your training and experience in this area. Highlight any specific health and safety courses you've completed, like Manual Handling or Working at Height, and how you've applied this knowledge in past roles. This will demonstrate your commitment to safety and compliance.
✨Customer Service Matters
This job involves liaising with clients, so think of examples where you've provided excellent customer service. Be ready to share how you handled difficult situations or ensured client satisfaction. Showing that you can communicate effectively and build positive relationships will set you apart from other candidates.
✨Show Your Initiative
Employers love candidates who are proactive. Think of times when you've identified opportunities for improvements or upgrades in previous roles. Discuss how you took the initiative to implement changes that enhanced service delivery or efficiency. This will highlight your drive for excellence and continuous improvement.