This is a full-time maternity cover role for approximately 15 months, based at our Scarborough office, within our Service division, supporting the coordination and delivery of Uninterruptible Power Supply (UPS) service contracts, including planned, remedial, and reactive work.
What you’ll be doing:
Acting as the primary point of contact for customers, handling queries and service requirements
Planning and scheduling planned, remedial and reactive service work
Coordinating engineers, specialist tools and materials for site visits
Managing permits, authorisations, inductions and RAMS for contract visits
Handling billing, purchase orders, warranty claims and contract repairs
Working with internal teams to maximise efficiency and meet customer needs
What we’re looking for:
2+ years’ experience in a similar service-based role
Excellent planning, organisation and time management skills
Strong communication and customer service skills
Good negotiation and influencing skills
Experience using Outlook, Word, Excel and PDF documents
A proactive team player who can also work independently in a fast-paced environment
#J-18808-Ljbffr
UPS Service Coordinator in Scarborough employer: Dale Power Solutions
As a Service Coordinator (Generator) in Scarborough, you'll be part of a dynamic team dedicated to delivering exceptional service in the energy sector. We pride ourselves on fostering a collaborative work culture that encourages personal growth and innovation, offering competitive salaries and a supportive environment where your contributions truly make a difference. Join us to be at the forefront of the transition to sustainable energy, where your skills will not only be valued but also play a crucial role in shaping a greener future.
