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- Tasks: Coordinate service contracts, manage schedules, and ensure customer satisfaction.
- Company: Join a forward-thinking energy company focused on sustainability.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make a real impact in the energy sector while working with a passionate team.
- Qualifications: Experience in planning, scheduling, and excellent communication skills required.
- Other info: Fast-paced, collaborative culture with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Scarborough
Salary: Competitive
Job type: Full Time - Permanent
What you'll do:
- Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.
- Be the primary point of contact for the customer and liaise with the client on all matters using written and verbal communication as required.
- Ensure all aspects of work are arranged including engineer access, parts and equipment.
- Manage all jobs through to the point of invoice as efficiently as possible.
- Liaise with other internal departments as necessary to meet customer requirements.
- Work closely with the Generator Operations Manager to deliver contract efficiencies.
What's important to us:
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use your own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.
Why you're our kind of person:
We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast-paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people.
What good looks like:
- Seamless: You'll provide high quality solutions to our customers.
- Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart.
- Collaborative: You'll advise your colleagues and input into other work, and also be able to work independently to get the job done.
Please click on the APPLY button to send your CV for this role.
Locations
Service Coordinator (Generator) in Scarborough, Yorkshire employer: Dale Power Solutions
Contact Detail:
Dale Power Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Generator) in Scarborough, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service coordination. Think about how you’d handle scheduling conflicts or customer complaints, and be ready to share your experiences.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight specific examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference for our customers.
We think you need these skills to ace Service Coordinator (Generator) in Scarborough, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your planning, scheduling, and customer service experience to show us you're the right fit for the Service Coordinator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Be specific about your previous experiences and how they relate to the responsibilities outlined in the job description.
Show Off Your Communication Skills: Since you'll be liaising with customers and internal teams, make sure your written application is clear and professional. Use concise language and check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Dale Power Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like scheduling maintenance and managing customer communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially under pressure.
✨Communicate Clearly and Confidently
As a primary point of contact for customers, excellent communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal communication skills and ensure you can convey your ideas effectively.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so be prepared to discuss your experience in collaborative environments. Share specific instances where you worked as part of a team to achieve a common goal, highlighting your ability to contribute positively to group dynamics.
