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- Tasks: Lead a busy tool hire depot, ensuring top-notch customer service and team coordination.
- Company: Join a well-established provider of tools and plant hire equipment in Chelmsford.
- Benefits: Enjoy a competitive salary, generous incentives, pension scheme, and 28 days holiday with no weekend work.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact on customer satisfaction.
- Qualifications: Proven experience in customer service within the tool hire/rental sector is essential.
- Other info: Full-time permanent position with a Monday to Friday schedule.
The predicted salary is between 30000 - 42000 £ per year.
We are actively seeking an experienced Depot Manager with proven experience of providing customer service within the tool hire/rental sector to help progress & grow a well-established provider of Tools and Plant Hire equipment.
Do you have the skills to deliver the high levels of service our customers expect? Serving local contractors together with the public, in person, by telephone and via email to manage deliveries and collections while developing a sound knowledge of company products and administer all associated paperwork.
Working in a busy hire depot you will be responsible for the supervision and coordination of all colleagues, ensuring a quality service to customers at all times.
As tool hire manager you will oversee that plant and all tools are maintained within health & safety requirements with all documentation, ensuring all paperwork and the procedures for hire/sales contracts, purchase orders, depot transfers and stock control & checking are maintained.
Benefits within the role of Depot Manager, you would receive:
- Competitive Salary
- Generous Incentive Scheme
- Pension scheme
- Full time permanent position
- No weekend work
- 28 days Holiday Inc Bank Hols
Key Responsibilities: As Depot Manager your duties would include:
- Develop and grow the depot
- Ensure high standards of customer service are met
- Maintain health & safety standards
- Manage, develop & motivate the team
- Manage stock check controls
- Monitor debt
- Work closely with the assistant manager
- Serving on the hire desk
Job Type: Full-time
Benefits:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Chelmsford: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Dale Hire & Sales | Depot Manager employer: Dale Hire & Sales
Contact Detail:
Dale Hire & Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dale Hire & Sales | Depot Manager
✨Tip Number 1
Familiarize yourself with the specific tools and equipment that the company offers. This knowledge will not only help you in conversations with potential employers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the tool hire and rental sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and team management during the interview. Be ready to share specific examples of how you've successfully handled challenges in a busy environment.
✨Tip Number 4
Research the company's values and mission. Understanding their approach to customer service and safety standards will allow you to align your answers with what they are looking for in a Depot Manager.
We think you need these skills to ace Dale Hire & Sales | Depot Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the tool hire/rental sector. Focus on your customer service skills and any relevant management experience that aligns with the responsibilities of a Depot Manager.
Craft a Strong Cover Letter: In your cover letter, emphasize your ability to deliver high levels of customer service and your experience in managing teams. Mention specific examples of how you've developed and grown previous depots or similar environments.
Highlight Health & Safety Knowledge: Since maintaining health & safety standards is crucial for this role, be sure to include any relevant certifications or training you have in health and safety practices within the tool hire industry.
Showcase Your Communication Skills: As the role involves serving customers in person, by phone, and via email, demonstrate your strong communication skills in your application. Provide examples of how you've effectively managed customer interactions in the past.
How to prepare for a job interview at Dale Hire & Sales
✨Showcase Your Customer Service Skills
Since the role emphasizes high levels of customer service, be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight how you went above and beyond to ensure customer satisfaction.
✨Demonstrate Knowledge of Tools and Equipment
Familiarize yourself with the types of tools and plant hire equipment relevant to the company. During the interview, express your understanding of these products and how they relate to customer needs. This will show your commitment to the role and your ability to serve customers effectively.
✨Discuss Team Management Experience
As a Depot Manager, you'll be responsible for supervising and motivating a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past, focusing on how you fostered a positive work environment and achieved team goals.
✨Highlight Health & Safety Awareness
Given the importance of health and safety standards in this role, be ready to talk about your experience with maintaining compliance in previous positions. Discuss any relevant training or certifications you have and how you ensure that safety protocols are followed in a busy work environment.
