Despatch Operative - Dromona in Ballymena

Dale Farm is a leading dairy company, selling into UK, Irish, and international markets. As a cooperative owned by over 1300 farmers across the UK, it is our mission to ensure we exude high standards throughout our processes, products, and people. At Dale Farm, we believe our success is built on our people, and so as we continue our ambitious transformation journey, we are looking to recruit the following position based at Dromona Creamery in Cullybackey.

As a Despatch Operative, you will be a central part of the team, ensuring that we continue to deliver best in class service to our customers in terms of product accuracy and delivery. This role involves all parts of the despatch process, and key responsibilities will include:

• Accurate order picking and delivery of ingredients and/or packaging orders according to production requirements.
• Unloading of deliveries on-site, and associated paperwork.
• Ensure efficient product handling, date rotation and temperature control.
• Control and reconciliation of stock.
• Maintain stores management system to ensure accurate recording of data.
• Comply with Group Health and Safety procedures.
• Any other duties as required by management, including use of powered pallet trucks and/or counter balance trucks, if licensed.

Essential Criteria:

• Valid FLT License with recent and frequent experience.
• Previous relevant experience in a despatch or warehouse environment.
• Proven ability to provide high level of customer service.
• Ability to communicate with cold store via email or telephone to organise collections.

This is an important role within the operation, and we are looking for candidates who are keen for responsibility, who wish to develop their skills, contribute to a winning team and be proactive to deliver improvement initiatives.

Person Specification:

• Accepts responsibility to do job well without supervision.
• Willing to work flexible hours including weekends, nightshifts, early starts and late finishes as required.
• Achieves high standards on quality, hygiene, protective clothing and paperwork.
• Works well with colleagues within a team and is flexible and co-operative.
• Keeps working area clean and tidy.
• Maintains high standards of health & safety and housekeeping.

This position is on a full-time, permanent basis. The role involves 12-hour shifts on a 4 on 4 off basis.

Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted. Completed application form must be received by 5:00pm on Monday 5th January 2026. No unsolicited CVs from Agencies please. We are an Equal Opportunities Employer.