At a Glance
- Tasks: Coordinate care services and respond to emergency calls during weekends.
- Company: Dale Care, a leading provider of high-quality home care services.
- Benefits: Competitive pay, professional development, and a supportive work environment.
- Other info: Flexible shifts with opportunities for extra hours as a Home Care Worker.
- Why this job: Make a meaningful difference in clients' lives while gaining valuable experience.
- Qualifications: Experience in care coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Weekday shifts (6am to 9am OR 5pm to 11pm) paid at £12.71 per hour. Weekend shifts (6am to 2pm AND 2pm to 10:30pm on a rota) paid at £15.00 per hour - you MUST be able to work every "other" Saturday and Sunday. Optional extra days and hours are also available during the week as a Home Care Worker.
About Us
Dale Care is a leading provider of high-quality home care services. We are dedicated to enhancing the lives of our clients by providing compassionate and personalized care. Our team is committed to excellence and making a positive impact in the community.
Job Description
We are seeking a dedicated and organized Out of Hours (OOH) Care Coordinator to join our team in Hartlepool. The OOH Care Coordinator will be responsible for managing and coordinating care services during weekends, ensuring that our clients receive continuous and reliable support.
Key Responsibilities
- Coordinate and manage care services during weekends.
- Respond to emergency calls and provide immediate assistance as needed.
- Schedule and allocate care staff to meet client needs.
- Maintain accurate records of all care activities and communications.
- Liaise with clients, families, and healthcare professionals to ensure seamless care delivery.
- Provide support and guidance to care staff during out-of-hours shifts.
Requirements
- Previous experience in a care coordination or similar role.
- Excellent organizational and communication skills.
- Ability to work independently and make decisions under pressure.
- Compassionate and empathetic approach to client care.
- Proficiency in using care management software and other relevant tools.
- Availability to work weekends.
Competitive salary and benefits package. Opportunities for professional development and career advancement. Supportive and collaborative work environment. Making a meaningful difference in the lives of our clients.
Out of Hours Care Coordinator employer: Dale Care
Dale Care is an exceptional employer, offering a supportive and collaborative work environment in Hartlepool where you can make a meaningful difference in the lives of our clients. With competitive pay rates, opportunities for professional development, and a commitment to excellence in care, we empower our team members to grow and thrive in their roles. Join us to be part of a dedicated team that values compassion and quality service.
StudySmarter Expert Advice🤫
We think this is how you could land Out of Hours Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Out of Hours Care Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and highlights your experience in care coordination. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to care coordination. Think about scenarios where you've had to make quick decisions under pressure and how you handled them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Dale Care. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Out of Hours Care Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Out of Hours Care Coordinator role. Highlight your relevant experience in care coordination and any specific skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills:Since this role involves liaising with clients, families, and healthcare professionals, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Emphasise Your Organisational Skills:As a Care Coordinator, you'll need to juggle multiple tasks. In your application, share examples of how you've successfully managed schedules or coordinated care services in the past. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Dale Care!
How to prepare for a job interview at Dale Care
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Out of Hours Care Coordinator. Familiarise yourself with the key tasks like managing care services and responding to emergency calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Care Coordinator, you'll need to liaise with clients, families, and healthcare professionals. Prepare examples from your past experiences where you've effectively communicated or resolved conflicts. This will highlight your ability to maintain seamless care delivery, which is crucial for the job.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Think of specific instances where you've successfully managed schedules or coordinated teams. Bring these examples to the interview to illustrate how you can handle the demands of coordinating care services during weekends.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle various situations, especially under pressure. Practice responses to potential scenarios, such as dealing with an emergency call or scheduling conflicts. This will show that you're ready to think on your feet and make decisions when it matters most.
