At a Glance
- Tasks: Manage service delivery and support staff while making a difference in the community.
- Company: Dale Care, a compassionate organisation focused on person-centred care.
- Benefits: Competitive salary, free DBS, health support, retail discounts, and career progression.
- Other info: Flexible working hours with strong support mechanisms for staff.
- Why this job: Join us to impact lives positively and grow your career in health and social care.
- Qualifications: Experience in a similar role, NVQ Level 3 in Health & Social Care, and a driving licence.
The predicted salary is between 26692 - 29321 € per year.
Are you passionate about helping others? Join our team as an Area Supervisor and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to manage all aspects of service delivery for service users as well as employee management. You will also liaise with third party professionals such as Social Workers and District Nurses. The role will be based from our offices in the Meadowfield area of Durham although as part of the role you will be expected to cover the Blaydon, Chopwell, High Spen and Rowlands Gill areas.
The salary for the role is from £26,692 - £29,321 per annum, (this includes working 1 in 4 weekends as an Auxiliary carer working a 7 hour shift both days).
Requirements
- Previous experience in a similar role (Essential)
- Full UK driving license and access to your own car (Essential)
- Must hold an NVQ Level 3 in Health & Social Care (or be currently working towards it)
- Monday to Friday working 9am to 5pm - you will be required to work 1 in every 4 weekends (which is paid in addition to your salary at £14.50 per hour)
- Flexibility is required to meet the needs of the business
Job Description
- Manage and carry out the initial visit process, completing all paperwork as directed by the Company.
- Manage the service user’s medication in partnership with care workers in line with the service user’s care plan and medication level.
- Highlight any inconsistencies or errors, changes to service user’s needs or medication errors to the appropriate medical personnel, family members and social services as required.
- Input all initial visit paperwork onto the Dale Care system and use this to inform the Service Users Care Plan, focussing on person centred care.
- Organise and carry out Service User’s reviews, recording and reporting any changes to their needs, issues or concerns.
- Responsible for giving feedback regarding any issues or changes regarding Service Users care to Social Workers, family members, care staff and other professionals involved.
- Ensure risk assessments relating to individual Service Users are updated as necessary following any hospital discharges or changes to their care.
- Assist with the reporting and investigation of any safeguarding concerns.
- Support in the investigation of any complaints.
- Responsible for the shadowing of new staff and their ongoing training in partnership with the Training Department.
- Carry out regular spot checks and observations on staff and report any concerns.
- Provide day to day support for staff and Service Users regarding concerns and complaints ensuring these are recorded and feedback given as required.
- Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
- Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
- Lead by example by promoting and encouraging staff to follow company policies and procedures.
- Ensure that the anti-bribery management system requirements are applied and complied with at all times.
What We Offer:
- Free DBS
- Employee Health and Welfare Support Service
- Retail discounts (Blue Light Card)
- Opportunities for further career progression
- Strong support mechanisms
At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
Area Supervisor (Gateshead) employer: Dale Care
Dale Care is an exceptional employer that prioritises the well-being of both its employees and the community it serves. With a strong focus on employee growth, we offer opportunities for further career progression and robust support mechanisms, ensuring you feel valued and empowered in your role. Located in the Meadowfield area of Durham, our inclusive work culture fosters compassion and dedication, making it a rewarding place to contribute to meaningful change in the lives of individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Area Supervisor (Gateshead)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Showcase your passion for helping others during interviews. Share specific examples of how you've made a difference in previous roles. This will demonstrate that you’re not just looking for a job, but genuinely care about the impact you can make.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Area Supervisor (Gateshead)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how dedicated you are to making a difference in the community, so share any relevant experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the Area Supervisor role. Highlight your previous experience in similar positions and any qualifications like your NVQ Level 3 in Health & Social Care. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the skills needed for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dale Care!
How to prepare for a job interview at Dale Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Area Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as managing service delivery and liaising with professionals like Social Workers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Since previous experience in a similar role is essential, be ready to discuss specific examples from your past work. Think about situations where you've managed staff, handled medication, or dealt with safeguarding concerns. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Compassion
This role is all about making a difference in people's lives, so be prepared to talk about your passion for helping others. Share stories that illustrate your dedication to person-centred care and how you've positively impacted service users in the past. This will resonate well with the interviewers and show that you align with their values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
