Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hotel operations at night, ensuring top-notch customer service and team leadership.
- Company: Dalata Hotel Group is dedicated to exceptional hospitality and employee growth across Europe.
- Benefits: Enjoy free meals, discounts on stays, extra annual leave, and development opportunities.
- Why this job: Join a supportive team that values your career growth and offers exciting internal opportunities.
- Qualifications: 2-3 years in a similar role with strong leadership and hospitality experience required.
- Other info: Inclusive employer encouraging diverse applicants; accommodations available during the application process.
The predicted salary is between 24000 - 36000 £ per year.
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits:
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off rate for your Friends & Family
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
- Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service
- Guest relations
- Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid
- Performed front Office duties, including running the night audit report and check-in and checking out guests
- Managing the team of Night Porters and their nightly tasks
- Food & Beverage service at night
- Lead the team to achieve goals with mystery audits, customer comment index, quality evaluations and hotel standards
- Lead and develop the Night team, making sure that they become prepared for the next step in their career
- Contribute to the strategic running of the hotel
What You Will Need:
- 2 -3 years in a similar night or reception role
- Excellent knowledge of the hotel business
- Previous hospitality experience is essential
- Good computer skills and knowledge of Opera
- Knowledge and experience of using the Brilliant electronic front office system
- Excellent skills in People leadership and development
- Excellent organisational skills and the ability to oversee & delegate work to others
- A warm, friendly and approachable personality when dealing with fellow staff and guests
- The ability to work on their initiative, as well as being capable of working as part of a team
About Us:
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we will keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Benefits: Competitive Salary
Night Manager Maldron Hotel Derry employer: Dalata Hotel Group
Contact Detail:
Dalata Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager Maldron Hotel Derry
✨Tip Number 1
Familiarise yourself with the Dalata Hotel Group's values and mission. Understanding their commitment to hospitality and employee development will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in night or reception positions. Be prepared to discuss specific examples of how you've successfully managed teams and improved customer service, as this is crucial for the Night Manager role.
✨Tip Number 3
Showcase your knowledge of health and safety protocols relevant to hotel operations. Being able to discuss your experience with fire safety, security checks, and first aid will set you apart as a candidate who prioritises guest safety.
✨Tip Number 4
Network with current or former employees of Dalata Hotel Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Night Manager Maldron Hotel Derry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in night or reception roles. Emphasise your leadership skills and any specific knowledge of hotel management systems like Opera.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the Night Manager role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as people leadership, organisational abilities, and customer service excellence. Provide examples of how you've successfully managed teams or improved guest experiences in past roles.
Show Enthusiasm for Development: Express your eagerness to participate in the Dalata Academy programmes and your commitment to personal and professional growth within the company. This shows you are aligned with their values of internal promotion and development.
How to prepare for a job interview at Dalata Hotel Group
✨Showcase Your Hospitality Experience
Make sure to highlight your previous roles in hospitality, especially any night or reception positions. Discuss specific situations where you provided excellent customer service or resolved guest issues, as this will demonstrate your suitability for the Night Manager role.
✨Demonstrate Leadership Skills
As a Night Manager, you'll be leading a team of Night Porters. Prepare examples of how you've successfully managed and developed a team in the past. Talk about your approach to delegation and how you motivate others to achieve their goals.
✨Familiarise Yourself with Hotel Operations
Brush up on your knowledge of hotel operations, particularly the night audit process and health & safety protocols. Being able to discuss these topics confidently will show that you're well-prepared for the responsibilities of the role.
✨Prepare Questions About Development Opportunities
Dalata Hotel Group values internal development, so come prepared with questions about the Dalata Academy and other career advancement opportunities. This shows your commitment to growth within the company and aligns with their focus on promoting from within.
